Vice President, Student Services

Santa Ana
Sep 15, 2017
Executive Administration Jobs
C-Level & Executive Directors, Vice Presidents
Institution Type
Community College


Vice President, Student Services
Rancho Santiago Community College District

Student Services/Santiago Canyon College

The Division of Student Services encompasses programs that support more than 10,000 credit students. The VPSS is responsible for creating and maintaining an environment of collegiality and inclusiveness for the College's diverse student body and providing senior-level leadership and direction in the administration of a comprehensive range of services, policies and procedures. Areas reporting to the VPSS include Admissions & Records, Counseling & Student Support Services (Counseling, Articulation, Career Services, EOPS/CARE/CalWORKS, First Year Support Center, SSSP, Pathways to Teaching, Testing Office, Transfer Success Center), College Assistance Migrant Program (CAMP), Disabled Students Programs & Services, Financial Aid & Scholarships, Guardian Scholars, Health & Wellness, High School & Community Outreach, International Student Program, Office of Student Equity & Success, Student Life & Leadership, Student Support Services-TRIO, Upward Bound Math & Science and Veterans Services.

2017-2018 Interim Management Salary Schedule
Grade A $135,459.48 - $171,394.03/year

The District provides excellent medical and dental coverage and life insurance of a minimum of $50,000 or a maximum not to exceed the annual salary of the employee. Holidays, sick days, and vacation are earned in accordance with the Administrative Handbook. Payroll deductions include the California State Teachers' Retirement System.

Starting Date: As soon as possible after the offer of employment.
Deadline to Apply: Friday, October 13, 2017, 5:00 PM

Reporting to the President, the Vice President of Student Services (VPSS) serves as the Chief Student Services Officer providing leadership for the Student Services Division. This college cabinet-level position serves as a leader and collaborator in the College's strategic planning and decision-making activities. Working collaboratively with college constituents, the VPSS is responsible for fostering a culture of student success by actively developing, implementing, and maintaining initiatives and core services that enrich student learning and advance the college's mission, vision, and goals. The Vice President serves as an advocate for student success and has a demonstrated commitment to diversity, equity and inclusion. The VPSS will also provide leadership to the College Advancement Office and serves as the executive director of the college foundation. In this role, the VPSS directs and supervises college advancement staff; organizes and facilitates activities and meetings of the foundation volunteer board of directors and foundation committees. Assumes responsibility for coordinating and implementing programs and activities that generate community goodwill and financial support for the college.

As the chief student services officer, the Vice President is responsible for providing vision, leadership, and strategic direction to the division of Student Services. The Vice President is responsible for the overall management planning, administration, and evaluation of the division's programs, services, personnel, policies and procedures development, facilities and budget. The VPSS, in accordance with the provisions of the Education Code, the rules and regulations of the Board of Governors of the California Community Colleges, and the policies of the District, performs the following functions:

Overall responsibility for the planning, staffing, supervision, and delivery of all student services and related programs provided at the college. Provides leadership in these program areas for efficiency and effectiveness in serving the needs of a culturally and socio-economically diverse community. Collaborates with the Vice President of Academic Affairs and other institutional leaders in college-wide initiatives.

Directs, supervises and evaluates assigned academic and classified staff and responsible for the immediate supervision and performance evaluation of all reporting administrators. Recommends all personnel transactions in areas of responsibility; ensures the hiring of highly qualified and diverse staff, faculty, and administrators. Responsible for developing an effective and cohesive leadership team with a common commitment to and focus on student access and success.

Develops programs that support inclusivity and success for the college's diverse student population. Responsible for reviewing, recommending and implementing district policies and administrative regulations pertaining to student services. Participates in district-wide Title IX initiatives and serves on the College's Title IX case management committee.

Responsible for the overall preparation, monitoring and accounting for all budgetary matters in areas of responsibility including general fund, categorical, auxiliary and grant funding. Seeks maximum state funding and alternative revenue streams for assigned programs and services.

Responsible for overseeing and enhancing the assessment framework for all student services areas, including annual student learning outcomes and service area outcomes assessment and triennial program reviews to ensure results-oriented program planning and budgeting. Supervises and coordinates the attainment of Student Services goals within the College's Educational Master Plan and the District's Strategic Plan. Additionally, monitor and guide the implementation of the Foundation Strategic Plan and annual goals.

Must be a highly visible educational leader actively engaged and participating in community, state, and regional organizations to enhance the presence and visibility of the college and to cultivate external resources. The VPSS will establish and maintain partnerships with external entities, including K-12 school districts, four-year universities, and community-based organizations to achieve student access and success.

Significant responsibility for advising, chairing or participating in college and district committees and task forces related to duties. Participates in and supports the accreditation process.

Minimum Qualifications:
Possession of a master's degree; and, one year of formal training, internship, or leadership experience reasonably related to the administrator's administrative assignment.

Preferred Qualifications: Possession of a doctoral degree; and, a minimum of five years of senior-level management experience preferably in planning, implementing, evaluating, and advocating for a wide range of student programs; and, possess the minimum qualifications to serve as a faculty member in the California Community Colleges.

Essential Qualities: The College seeks a student-centered, collaborative and innovative VPSS who can demonstrate the following:
• Experience working with a diverse campus community and possess a commitment to equity and inclusion.
• Be a visible champion for student engagement and advocacy.
• Experience in program planning, implementation, and administration, including management of budgets and personnel.
• Experience and commitment to partner with various college stakeholders to build effective collaborative relationships, within a multi-college district.
• A strong personal orientation toward collaboration, teamwork, transparency, accessibility, accountability and delegation.
• Demonstrated ability to work effectively with external constituencies, including K-12 school districts, four-year universities, and community based organizations.
• Ability to engage in enrollment management initiatives that promote student recruitment and retention.
• Excellent communication skills including the ability to effectively communicate, both verbally and in writing; possess the ability to listen to all points of view, build consensus, and inform others of policies and decisions.
• Demonstrated competence in a collective bargaining environment.
• Demonstrated commitment to the principles of shared governance and transparency.
• Demonstrated ability to analyze and apply laws, rules and regulations concerning Title IX of the Education Amendments of 1972, as well as other state laws and district policies relating to sexual harassment, sexual misconduct, gender and interpersonal violence, and sexual assault.
• Ability to work cooperatively with Human Resources and District Safety & Security personnel.

Selection Criteria
Application Screening:
In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:

• Educational experience-breadth and depth
• Work experience-breadth and depth
• Demonstrated leadership capabilities
• Program development
• Community involvement
• Demonstrated experience working with a diverse socioeconomic community
• Demonstrated ability to work cooperatively with others

Based upon the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and oral interview.

Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
• Oral communication skills
• Presentation
• Problem solving skills
• Successful performance demonstration
• Writing skills/demonstration

A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants.

Method of Application
For consideration in the selection process, interested persons must complete the online district academic application by the specified closing date for the position at All materials must be submitted online. A computer, which can only access RSCCD employment website and scanner to upload application materials/documents (no USB), are available at the Human Resources Department, 2323 North Broadway, Santa Ana, California, 92706, between the hours of 8:00 a.m. and 5:00 p.m., Monday - Friday.

Please upload the following application materials in the appropriate boxes with your online application by the closing date: • Resume in Word format (Required)
• Cover Letter (Required)
• List of references: 2 supervisors, 2 subordinates (including support staff) and 2 faculty (Required)
• Unofficial Transcripts showing that the minimum qualifications are met (Required)
• Any additional supplemental materials (Optional)

Travel reimbursement is available to those meeting the established district criteria.

Pre-Employment Requirements
Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district's fingerprinting process, and bring proof of their legal right to work in the United States. Cost of TB testing, fingerprinting and the fee for criminal records check will be paid for by the candidates.

The District is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, age, sex, gender identity or expression, sexual orientation, or military and veteran status.

The District will make reasonable accommodations for applicants with disabilities. Applicant should contact the Human Resources Department for assistance.

Apply now at



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