Associate Campus Director
The Associate Campus Director serves as the deputy to the Campus Director at a designated Strayer University campus location. In cooperation with the Campus Director and the Campus Dean, the Associate Campus Director is responsible for the creation of a campus environment that is supportive of a quality educational experience, and which meets expectations for quality service and staff development targets. Primary responsibilities include support of activities to manage campus-level budget, monitor, support and advise on efforts relative to new and continuing student enrollment activity management, support overall campus matriculation management, support appropriate management of student financial services and associated collection activities, as well as ensuring the overall appearance and administrative operations of the campus are in working order.
- With the Campus Director and Campus Dean, contributes to creating an environment supportive of a quality educational experience as well as creates and maintains a positive campus culture that ensures the campus achieves continued excellence.
- Establishes, maintains and promotes the concept of €one campus team€ in support of the dual leadership model through frequent communications with the Campus Director and Campus Dean, contributing to an atmosphere of mutual respect and affability.
- Partners with the Campus Director to direct and monitor overall enrollment management activities at a campus including new student enrollment activities and all functions associated with the enrollment of continuing students.
- Appropriately addresses and resolves staff and student issues that arise and escalates issues as necessary to the Campus Director or Campus Dean.
- Assists in overseeing the collection processes related to outstanding accounts receivables.
- Ensures that all departments and staff operate ethically within established policies and procedures and that the University's mission and code of conduct are fully upheld.
- Assures staff compliance with applicable University-wide required training.
- Leads non-academic staff meetings and is responsible for promoting and ensuring effective campus-wide communication.
- Contributes to the selection of non-academic campus-level management staff (Admissions Manager, Admissions Officers, Admissions Coordinators) and ensures they are aware of performance expectations in the appropriate areas of responsibility. Provides coaching accordingly.
- Prepares accordingly for audit (internal, VA, DOE) and coordinates the timely response and the implementation of necessary corrective actions steps for findings identified in internal audit reports.
- Collaborates with SFS and SAS teams as appropriate.
- Approves campus related purchase orders and invoices as necessary.
- Creates and maintains a positive campus environment in which adult-focused educational activities can proceed unimpeded; including the maintenance of the physical location and grounds to provide a safe, clean and sanitary campus environment.
- Maintains inventory of all property and equipment at the campus and conducts period checks as required/ directed.
- Regularly interacts and collaborates with other University administrators and corporate departments.
- Attends Regional and University meetings as required.
- Represents the campus in community activities and organizations relating to higher education including developing and maintaining the relationships with corporate partners and community colleges.
- A Bachelor's degree in Business, Education, or an equivalent field from an accredited college or university is required.
- A Master's degree in Business, Education, or an equivalent field is highly preferred.
- At least 5 years progressive work experience in a highly regulated service environment required.
- 3-5 years of relevant management experience including managing multiple staff required.
- A successful background in admissions, enrollment management, and/or student services management is highly preferred.
- Demonstrated proficiency in leading, training and coaching staff in a service environment.
- Proficient computer skills to include Microsoft Word, Excel, Outlook, and PowerPoint required.
- Ability to lead under pressure with integrity and follow through on details.
- Experience with student or customer information/management systems preferred.
- Strong analytical and quantitative skills to interpret and act on various management reports.
- Demonstrated ability to identify and develop talent for future leadership roles.
- Strong oral and written communication skills including the ability to convey key messages clearly and concisely to campus staff.
Certificates, licenses and registrations:
- Must be able to travel 0-10% of time.
- Must be able to lift 10 lbs.
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at Careers@strayer.edu.
Strayer University is an equal opportunity employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law.