PeopleAdmin Records Administrator

Location
Columbia, SC
Posted
Sep 15, 2017
Institution Type
Four-Year Institution


Posting Details
Posting Summary


Posting Number STA00306PO17 Classification Title Human Resources Coordinator Internal Title PeopleAdmin Records Administrator Campus Columbia 01 College/Division Division of Human Resources Department Salary Administration and HR Systems Band 5 Advertised Minimum Salary $32,838 Advertised Salary Range $32,838 Location of Vacancy Part/Full Time Full Time Hours per week 37.5 Work Schedule

Monday-Friday 8:30am-5:00pm

Type of Staff Position Full-time Equivalent (FTE) Basis 12 months Job Search Category Human Resources/Legal

About UofSC

The University of South Carolina System is comprised of the state's flagship university in Columbia (founded in 1801 and currently one of the top 50 "Best Colleges" according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state's educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.



Position Description

Advertised Job Summary

Assists new employees with Onboarding tasks should questions arise. Works with HR Contacts with questions, troubleshooting, and guidance to assist them in understanding of system functionality. Responds to inquiries professionally and in a timely manner via telephone, email, or in person. Monitors Onboarding activities and runs reports to identify issues, completion of Onboarding tasks, duplicate user accounts, duplicate assignment of checklists, and any other issues that may arise. Enhances Records module for increased functionality. Continually looks for system and functionality improvements and new roll outs to create more efficient business processes and better end-user experience.

Responsible for user maintenance of PeopleAdmin modules. Assigns and ensures users are in appropriate roles and have correct access based on workflow. Monitors day to day reports and responds to access requests in a timely manner.

Provides support of the PeopleAdmin Records/Onboarding module including the daily operations and maintenance of system. Using proper judgment and analytical skills, makes appropriate configuration updates as needed, with understanding of implications. Identifies problems and troubleshoots issues, documenting and tracking in formalized standard, and follows through to resolution in a timely manner. Submits tickets to PeopleAdmin/vendor support for fixes outside of administrator capabilities, and follows through to closure. Tests system updates in appropriate environments, performing string, unit, and integration testing. Works closely with other HR PeopleAdmin administrators and appropriate SMEs for coordination of activities, and when testing and finalizing changes.

Ensures integrations are working properly between PeopleAdmin Select Suite and Records modules, as well as integration with other vendors. Understands touch points between systems. Troubleshoots and escalates issues to vendors when necessary, and follows through to resolution.

Develops and updates targeted communications including user guides and FAQs based on user trends and feedback, and changes and improvements to the system. Prepares materials and presents Records updates in various formats including webinar, presentations, meetings, etc.

Minimum Qualifications (Classified and Unclassified positions)

Bachelor's degree and 2 years experience in human resources management programs.

Preferred Qualifications

Bachelor's degree and minimum of 2 years experience in professional public sector human resources programs. Successful experience in support and maintenance of human resource information system(s). Experience with management of PeopleAdmin Talent Management modules a plus.

Knowledge/Skills/Abilities

Must be able to meet the day to day support needs of the University PeopleAdmin user community in a professional and friendly manner, while working independently on multiple tasks and projects.
Ability to effectively communicate with PeopleAdmin support for issue resolution, document and track issues, and follow through to resolution in a timely manner.
Excellent interpersonal, time-management, record-keeping, analytical and troubleshooting skills.
Ability to solve technical problems.
Ability to read and understand documentation.
Ability to work and learn independently.
Ability to communicate effectively, both orally and in writing.
Ability to multi-task and prioritize to meet deadlines.
Need good understanding of relevant core business processes and their impact across multiple functional areas.
Ability to understand and foresee implications of decisions.
Recognizes and acts on inconsistencies in data or results and escalates problems.
Identifies issues beyond stated situation.



Posting Detail Information

Number of Vacancies 1 Desired Start Date 10/16/2017 If Research Grant/Time Limited, give end date Job Open Date 09/14/2017 Job Close Date 10/01/2017 Open Until Filled No Special Instructions to Applicant Quicklink for Posting http://uscjobs.sc.edu/postings/19183 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, veteran status or genetics.



Position Attributes

Hazardous weather category Non-Essential Safety Sensitive or Security Sensitive No

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have at least a Bachelor's degree and 2 years experience in Human Resources management programs?
    • Yes
    • No
  2. * Describe your experience with support and maintenance of PeopleAdmin Talent Management System or any other human resource information system(s).

    (Open Ended Question)



Applicant Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents

    PI99418406