Unit Operations Specialist III

Cleveland, OH
Sep 14, 2017
Institution Type
Community College

diversity employer

Department Name Assoc Dean Health & Sci - W (3W2300)

Campus or Location Western Campus

Vacancy Number 092-18

Reports To Associate Dean, Health Careers

Recruitment Type External/Internal

Job Category Support Staff

Position Type Full-Time

Union Position Union

Number of Openings 1

Job Description Summary

Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations.

Job Responsibilities

Determines work procedures, prepares work schedules and expedites workflow schedules and expedites workflow

Maintains budget spending, account activity, budget files and record books; provides budget support to campus departments; develops new budget procedures for improvement in unit

Monitors/tracks travel database, notes and documentation relating to the travel process

Enters purchase requisitions and BCR forms into the Banner system

Provides clerical/general office support as needed such as assisting in the preparation of presentation materials, written documents and forms

Provides training to staff and faculty on unit operations

Responds to operational inquiries and information concerns from staff, faculty and the general public

Resolves enrollment, refund problems and assists in resolving concerns of staff and faculty with issues in Banner, budget and travel issues, office equipment and computer hardware/software

Organizes, prioritizes and delegates duties to unit staff and proofs work for conformance to policies nd procedures

Functionally supervises and schedules the work of student assistants in the assigned unit

Performs other related duties within the job grade and job classification as assigned

Required Qualifications

High School diploma/GED

Four years of experience servicing students in an academic setting

Two years of functional supervisory experience

Administrative support experience

Knowledge of the preparation and monitoring of a departmental budget

Strong customer service skills

Skills in keyboarding, basic grammar, basic math, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)

Excellent written and verbal communication skills

Sensitivity to appropriately respond to the needs of a divers population

Preferred Qualifications

Associates degree

Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)

Advanced level presentation software skills

Experience with Banner Student Information System

Previous experience with assisting in monitoring and preparing a departmental budget

Work Schedule

Standard college hours; Monday - Friday 8:30 a.m. - 5:00 p.m.

Target Hiring Rate/Salary Minimum of $36,003 Annualized

Special Note

This is a Full-time 1199/ SEIU Bargaining Unit position, Grade 05. Full time 1199/ SEIU bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Posting Open Date 09/13/2017

Posting Close Date 09/27/2017

Open Until Filled No

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Cleveland.com
    • Tri-C web site
    • Tri-C employee referral
    • Careerboard.com
    • Chronicle.com
    • HigherEdjobs.com
    • HBCUconnect.com
    • LinkedIn
    • Indeed.com
    • ScholarlyHires.com
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference
  2. * Do you have a High School Diploma, GED or higher?
    • Yes
    • No
  3. * Do you have four years of experience servicing students in an academic setting?
    • Yes
    • No
  4. * Do you have two years of functional supervisory experience?
    • Yes
    • No
  5. * Are you a current full-time SEIU/1199 union employee at Cuyahoga Community College and have met the 76 day eligibility requirement?
    • Yes
    • No
  6. * Are you a current part-time SEIU/1199 union employee at Cuyahoga Community College and have met the 76 day eligibility requirement?
    • Yes
    • No

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents


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