Part-Time Circulation Library Specialist
The Access Services department at Stanford Libraries (SL) seeks a creative, energetic, and focused individual to fill the role of Part-time Library Circulation Specialist.
Work Schedule: 50% time
The Part-time Circulation Specialist will work at the Circulation & Privileges desk at Stanford's Cecil H. Green Library providing excellent customer service by charging and discharging library and course reserve materials, answering questions, providing technical and computer assistance, issuing access and borrowing cards to affiliated scholars and fee borrowers, and taking payment for library fines and fees. The Circulation Specialist must successfully interpret and communicate SL policies and procedures, develop a rich and varied knowledge of SL resources and University services, and skillfully manage referrals. S/he will be called upon to troubleshoot and maintain library technology, including printers, copiers, and scanners, using established procedures. S/he will also assist in processing new materials, and compiling and generating department statistics.
The Specialist will be responsible for securing the Green Library as part of a closing team. S/he may be required to handle difficult situations such as medical emergencies, building alarms or incident reports according to department procedures.JOB PURPOSE:
The Library Specialist may be assigned several duties within one or more functional areas of a library. Performs tasks under general supervision, exercising some initiative. May supervise hourly employees and oversee the day-to-day operations of a branch library or library.CORE DUTIES:Public Interaction
, including job duties such as: Perform circulation and privileges functions such as charging, discharging, managing holds and reserves, accepting payment of library fines, and issuing/updating library cards (for access and borrowing) according to established policies and procedures.
Refer fine appeals to supervisor
Assist patrons with access problems, route problems to supervisor
Release keys and combinations to assigned study spaces and lockers
Answer informational and ready reference questions in person and via email with clarity, accuracy and professionalism
Instruct users in the use of library catalog and other basic informational resources
May staff the library entry desk, performing bag check and basic circulation tasks.
Materials Processing, may including job duties such as:
Receive and prepare new acquisitions and notify patrons of availability
Prepare items for shipment to commercial bindery
Receive and process items from/to auxiliary libraries; prepare return shipments. Verify shipments of inventory transfers between locations.
Create, maintain, delete and process both the print and the online Course Reserve materials
Collection Maintenance, including job duties such as:
Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery)
Perform searches for missing items
Performs and monitors material transfers between locations
Performs quality control checks on stacks and maintenance and circulation activities
Uses regular reports to perform or delegate searches and identify materials needing record updates or transfers.
Computing Support, including job duties such as:
Use on a daily basis common computer programs such as word processing, spreadsheets, Web browsers, and email
Monitor library email account and reports
Edit department intranet web pages as needed; monitor and update links and information on public-facing pages.
Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.
Building Duties, may include job duties such as:
Opening and/or closing activities such as managing doors, lights and computers;
May perform walk-throughs to monitor or clear the building of all patrons
Investigate door alarms, report building or patron incidents to supervisors, Facilities and/or public safety as appropriate.
Supervision, including job duties such as:
Train, schedule or supervise student or hourly staff in routine service desk operations or routine collection and stacks maintenance activities.
Assist supervisor in hiring or terminating hourly or student staff
Communicates and documents assignments, accomplishments and performance issues
Reviews and approves time cards
Education and Experience Required
Two-year college degree plus one or more years of experience in an academic library, or equivalent combination of education and relevant experience.
Knowledge, Skills and Abilities
Experience with direct interaction with patrons
Demonstrated supervisory experience
Demonstrated computer literacy with word processing, spreadsheets and communication software such as email
Demonstrated interpersonal and organizational skills
Able to apply judgment in choosing procedures and evaluating alternatives
Demonstrated ability to perform detailed tasks accurately and efficiently
Possess strong communication skills in English
Demonstrated ability to be flexible and work well under pressure
Record of excellent attendance
Ability to push a cart weighing up to 650 lbs. that requires an initial push force up to 70 lbs.
Ability to work in an environment that is dusty and or moldy
Ability to lift books that are up to 10 pounds
Ability to kneel and reach
Must be able to stand for many hours
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu/.
Stanford is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Location: University Libraries
To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.