Duties: Cashiers are expected to serve as ambassadors to both Campus Dining Services and the University in general. They must represent both in a friendly, professional, courteous, and efficient manner and set a positive tone for all customer interactions. They must communicate with customers, other members of the University community and guests in a respectful and tactful manner concerning general information on Campus Dining Services and University events, policies and physical
locations. They must be knowledgeable about unit information and policies, including but not limited to hours of service for all dining halls, daily menu information, schedules of unit shutdowns and reopenings, upcoming special events and other general information. They must enforce the meal contract and entrance policies fairly and without prejudice and should endeavor to promptly mitigate any questions, problems, or potential conflicts with customers due to misunderstandings, under the guidance of unit leaders and management.
Qualifications: A High School Diploma or GED is preferred and 0 to 1 year of experience or equivalent combination of education and experience. Previous hospitality/customer service experience required. Demonstrated ability to communicate effectively with customers and to implement management direction. Must be willing to work flexible hours, 7 day a week operation, including late nights/early mornings.
Reference Number: 95-26810
Salary Grade: U
Employment Type: Non-Exempt
Org: External Dining