Manager, Operations and Employer Relations

San Francisco
Sep 12, 2017
Institution Type
Four-Year Institution

Manager, Operations and Employer Relations

University of San Francisco

Job Summary:

Reporting to the Director of Alumni/External Relations and Graduate Career Services, the Manager role encompasses two primary functions - Operations and Employer Relations. By managing the daily operations of both departments, this role increases our capacity to provide competitive professional development resources to students and alumni. With an added focus on employer partnerships, the Manager will facilitate the relationship building needed to increase career opportunities and employment outcomes for our students.

Job Responsibilities:

Essential Job Responsibilities

Career Management Portal
• Manage and maintain our Portal for student and employer use.
• Identify applications & tools that will maximize its function and value for our students.
• Manage upgrades, licenses and user support with vendors.
• Support all graduate students with access and updates on all platforms.

Event Management
• Oversee planning and logistics for Career/Alumni related Workshops, Speakers & Partner Events.
• Coordinate scheduling and details with USF Event Management or external partners.
• Promote recruiting and professional development opportunities to students, alumni and the SOM community as appropriate.

Data Management & Communication
• Manage data collection and reporting process for student activities, internships and employment outcomes.
• Collaborate with Student Affairs, Admissions & Marketing Communications to create materials and distribute information for planning and promotional purposes including Survey data and marketing testimonial.
• Develop and maintain content for USF website and social media sites.
• Create monthly newsletter and distribute to graduate student populations.
• Assist with Marketing and Promotion of all events.

Employer Relations
• Working in tandem with the Director, serve as the first point-of-contact to employers seeking to post positions and recruit students or alumni. Provide service and support to employer partners as needed.
• Identify and develop relationships with employers, alumni and professional associations that align with student interests to increase job postings, employer visits and events that yield increased opportunities for our students.
• Conduct research and contribute to department strategy regarding markets and hiring trends that align with SOM programs.

Staff Management
• Supervises student workers and collaborates with management to prioritize assignments and projects as needed for the team.
• Coordinates logistics support for external consultants as needed.

Minimum Requirements:

Bachelor’s Degree and 3-5 years of relevant experience in a higher education career services or corporate partnership setting. Communications or Public Relations experience a plus; Working knowledge of career management trends, tools and strategies; Strong organizational and project management skills; Demonstrated ability to meet deadlines and prioritize the needs and resources for a busy, high-demand team; Exceptional customer service orientation; Excellent oral & written communication skills; Collaborative style and ability to establish rapport and credibility quickly with students and partners; Ability to maintain confidentiality and discretion while working with students, employers, faculty and staff; Proficiency in MS Applications , and Handshake system experience a plus.

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.


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