Residence Life Coordinator

Winston Salem, NC
Sep 12, 2017
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution
Residence Life Coordinator

Summary: Under minimal supervision, works closely with other professionals, graduate and paraprofessional staff in the management of a comprehensive 4,000-student residence life and housing program. Provides general support and assistance in the management of a geographical area of halls on campus, supervision of graduate hall directors, conduct management, implementation of area programming plans, and coordination of area/departmental administrative functions and budgets. Position is a 12-month, live-on, full-time position in the Office of Residence Life and Housing and reports to the Assistant Director of Residence Life.

Essential Functions:

  • Provides daily oversight in the management of halls in a specific geographical area on campus. Supervises the Graduate Hall Directors (GHD) and Resident Advisers (RA) in that area. (Areas include approximately 3 – 5 residential complexes and 1,000+ students).
  • Manages student conduct processes for community, including meeting with individual students regarding low-level code of conduct violations.
  • Manages outreach and follow-up for students of concern within a timely manner.
  • Consults and provides mediation to parents, students and staff on student development issues and college policies.
  • Directly manages and monitors building/area, staff development, and programming budgets. Approves all reimbursement requests; maintains accurate expense ledgers; completes monthly reconciliation of area budgets with building staffs; works with Assistant Director in the area of preparing budget requests and reports on a regular basis.
  • Assists other Residence Life staff in developing and coordinating fall and mid-year training, RA and GHD staff selections, staff recognition initiatives, and freshmen and upper-class programs.
  • Serves as one of the advisers for the Resident Student Association and/or the National Residence Hall Honorary. For some areas, this may be replaced with Faculty Fellows involvement.
  • In conjunction with other members of the central office, serves as an instructor for the Resident Advising course during the fall semester.
  • Fulfills central office duty on a rotating basis as assigned during the calendar year.

Required Education, Knowledge, Skills, Abilities:

  • Master's degree with concentration in College Student Personnel, Higher Education Administration, or related field, plus 1-2 year(s) full or part-time experience in Residence Life and Housing, or related Student Affairs, or business field, or an equivalent combination of education and experience.
  • Strong interpersonal skills, with the ability to communicate effectively with a variety of diverse constituents, both verbally and in writing.
  • Ability to work collaboratively: lead, organize, and improve workflow, internal processes, and projects within the office and with other departments on campus.
  • General knowledge of office management techniques.
  • Ability to work weekends and evenings as necessary.
  • Excellent problem solving skills.

Preferred Education, Knowledge, Skills, Abilities:

  • Master’s degree in Higher Education Administration, or related field, preferred, plus 2-4 years full-time experience in Residence Life and Housing, Assignments, or related field, or an equivalent combination of education and experience.
  • Ability to develop and interpret policy and procedures established within the Office of Residence Life and Housing.
  • Proficiency in Maxient, MS Office Suite, Google Suite and other software packages.


  • Supervises 3-5 Graduate Hall Directors.
  • Directly manages and monitors building/area, staff development, and programming budgets

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Winston-Salem, North Carolina, United States