Library Technology & Circulation Assistant
Performs tasks and supervises the daily operation and maintenance of the circulation desk with a strong focus on technical support.
1. Provides assistance to staff and patrons with
a. the use of computer equipment and related software including, but not limited to Microsoft Office, College Portal, Blackboard, and other standard software, programs, and applications accessible in the library;
b. the use of various library equipment, such as pc, laptops, iPads, printers, photocopiers, microform readers and other technologies available in the library;
c. public internet access;
2. Provides staff and patrons with information on library technology and its applications;
3. Facilitates minor software and hardware problems within the Library and serve as the liaison for the IT Help Desk for additional technology assistance for more complex issues;
4. Assists in administration and maintenance of library web applications (e.g. Reserves Libguide);
5. Assists in creating resources to assist library customers and staff in using library technologies;
6. Assists patrons with the location and use of materials and computer application programs;
7. Recommends changes to library technology based on trends and current events in information technology;
8. Charges and discharges materials at circulation and reserve desk; maintains and processes related records and statistics; handles confidential information; processes requests for interlibrary loans;
9. Maintains order in book and periodical stacks; assists in resolution of problems resulting from mis-shelved/misfiled materials;
10. Files forms and other library materials;
11. Collects daily periodical and circulation statistics; assists in preparation of monthly circulation statistics report;
12. Performs other job-related duties as assigned by supervisor;
13. Contributes to Library goals by accomplishing related duties as required.
1. Computer Terminal (Illinet; databases)
4. Microfilm Machine
1. High school diploma or equivalent; Associate degree preferred
1. Formal training or previous work experience in a library working with automated circulation systems, Microsoft Office, Blackboard, the internet.
1. Working knowledge of Microsoft Office products and Blackboard