Part-Time Network Services Technician

Location
Miami, FL
Posted
Sep 07, 2017
Institution Type
Community College


Job Title Part-Time Network Services Technician
Job ID 995655
Location North Campus
Full/Part Time Part-Time
Regular/Temporary Temporary


Job Details



Job Family
STAFF - Support Staff
Grade
CT
Salary
$11.90 - $20.26
Department
Campus Network Services
Reports To
Director
Closing Date
Open Until Filled
FLSA Status
Non-Exempt


Job Summary


This Part-Time position deals primarily with end user desktop support. This includes hardware and software installation, upgrade, maintenance and troubleshooting; related to Microsoft server and workstation OS, Microsoft Office and other applications.


Duties & Responsibilities


  • Oversees the daily performance of the College computer systems
  • Coordinates the use of computer software and media equipment
  • Troubleshoots and resolves computer-related desktop and network communication problems
  • Installs and maintains computers, printers, application software, and other peripheral equipment
  • Operates and tests network software and hardware
  • Provides over the phone support and customer service to clients experiencing technical issues
  • Performs preventive network hardware and software maintenance
  • Performs other duties as assigned



Minimum Requirements


  • High School Diploma or G.E.D. equivalent and two (2) years of directly related experience in networking or managing workstations in a network environment, including experience in computer network industry standards and protocols; or the equivalent combination of experience, education or certification
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Possess knowledge of various lab based software and media
  • Possess excellent communication skills (Verbal and Written)
  • Working knowledge or ability to quickly learn the following operating systems/software: Windows desktop and server OS, MSOffice, Adobe, Ghost, FOG, Acronis, other as needed
  • Ability to complete daily requests in a competent and timely manner
  • Knowledge of networks, communication systems and network topologies
  • Knowledge of maintaining and installing computer equipment and peripherals
  • Ability to work a flexible schedule including evening and weekend assignments
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff


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