Campus Network Services Manager

Location
Miami, FL
Posted
Sep 07, 2017
Institution Type
Community College


Job Title Campus Network Services Manager
Job ID 996435
Location Medical Campus
Full/Part Time Full-Time
Regular/Temporary Regular


Job Details



Job Family

ADMIN - Professional Exempt Contractual (PEC)

Grade
15
Salary
$54,948- $68,685
Department
Campus Network Services
Reports To
Director
Closing Date

Open Until Filled

FLSA Status

Exempt - Not Eligible for Overtime Compensation



Job Summary


The Campus Network Services Manager encompasses administrative, academic network and client support. This individual works closely with the Director to meet College, Campus, and Departmental missions and goals, in the context of how they relate to Campus Network Services. The Network Manager is expected to take an active leadership role in planning Departmental goals and objectives, as well as in helping bring them to fruition. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College's District Board of Trustees.


Duties & Responsibilities


  • Maintains and improves the quality of service to all Campus clients
  • Manages several operations within the department that include but are not limited to classroom support, special events setup and operation, coordinates moves involving computing, printing, and media equipment as applicable to the campus
  • Prioritizes trouble tickets and creates timelines for CNS and Classroom Support projects
  • Installs and maintains a reliable operation of servers and related computing resources, to include network security, backup of servers, disaster recovery, documentation of resources, optimization of server performance and reliability
  • Repairs, tones, configures, upgrades network operating systems, and application systems on network workstations and servers
  • Develops and improves operational policies and procedures
  • Provides cost effective technology solutions to support student learning and administrative efficiency while adhering to College standards
  • Purchases equipment, hardware, and software as needed in accordance with budgetary constraints as applicable to the campus
  • Supports application activities that require specialized technical expertise
  • Researches and remains current in relevant emerging and obsolete technologies, and identifies important industry trends
  • Hires, trains, and manages, and evaluates employees
  • Performs other duties as assigned



Minimum Requirements


  • Master's degree in an appropriate field and two (2) years of experience in networking and/or enterprise level computing with at least one (1) year of experience maintaining network servers and supervising technical staff; or Bachelor's degree in an appropriate field and six (6) years of experience in networking and/or enterprise level computing, with at least one (1) year of experience maintaining network servers and supervising technical staff
  • All educational degrees must be from a regionally accredited institution
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Knowledge of virtualization technologies, Windows Active Directory, group policies, and management tools as well as Linux, scripting tools, reporting tools, programming languages, relational database systems, and instructional equipment
  • Possess excellent supervisory, leadership, organizational, and problem solving skills
  • Possess excellent interpersonal and communication skills (both verbal and written)
  • Proficiency in organizational and multi-tasking skills
  • Possess excellent highly developed analytical and business writings skills used in report preparation, data interpretation and policy and procedure development
  • Ability to promote and maintain effective working relationships
  • Ability to work on multiple projects simultaneously and work well under limited time constraints
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff
  • Ability to work a flexible schedule that may include evening and weekend assignments



Essential Position


  • This function/position has been designated as essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.


PI99314368