Part-Time Program Assistant I, Continuing Education



Job Title Part-Time Program Assistant I, Continuing Education
Job ID 994899
Location Wolfson Campus
Full/Part Time Part-Time
Regular/Temporary Temporary


Job Details



Job Family
STAFF - Support Staff
Grade
C1
Salary
$10.25 - Base Rate
Department
Continuing Education and Professional Dev.
Reports To
Program Manager
Closing Date
Posted On An Ongoing Basis
FLSA Status
Non-Exempt


Job Summary


The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.


Duties & Responsibilities


  • Receives, screens, and directs phone calls from the general public
  • Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions
  • Creates letters of completion and attendance
  • Assists instructors with drops and adds
  • Prepares packages, for pre and post-testing, as needed
  • Monitors student attendance
  • Provides class rolls and grade rolls to instructors and alerting them to problems
  • Performs other duties as assigned



Minimum Requirements


  • High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Thorough knowledge of Continuing Education departments, policies, and class offerings
  • Familiarity with College organization and policies
  • Possess excellent telephone and customer service skills
  • Ability to follow instructions and work with minimal supervision
  • Possess excellent interpersonal and communication skills
  • Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department
  • Ability to work a flexible schedule to include evening and weekend assignments
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff


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