Executive Receptionist, College President's Office

Location
Miami, FL
Posted
Sep 07, 2017
Executive Administration Jobs
Presidents & Chancellors
Institution Type
Community College


Job Title Executive Receptionist, College President's Office
Job ID 996123
Location Wolfson Campus
Full/Part Time Full-Time
Regular/Temporary Regular


Job Details



Job Family
STAFF- Support Non-Exempt (SNE)
Grade
12
Salary
$19.22 - $24.02
Department
Office of the College President
Reports To
Special Assistant to the College President
Closing Date
Open Until Filled
FLSA Status
Non-Exempt


Job Summary


The Executive Receptionist serves as the first point of contact to the Office of the College President, greets visitors and directs them appropriately; handles incoming calls, provides customer service and general administrative support to ensure the smooth operation of the department.


Duties & Responsibilities


  • Meets and greets visitors and guests to the Office of the College President and directs appropriately
  • Manages a busy multi-line telephone system, routes calls, takes messages, and assists and responds to inbound calls
  • Professionally handles complaints/concerns addressed at the reception area and escalates as necessary
  • Provides effective customer service by responding to general inquiries in an accurate and timely manner
  • Exercises discretion in the handling and dissemination of information
  • Collects, opens, stamps, sorts and distributes correspondence
  • Records and handle all incoming and outgoing couriers
  • Maintains the general filing system and files all correspondence
  • Assists in the planning and preparation of meetings, conferences, and conference telephone calls
  • Maintains an adequate inventory of office supplies
  • Coordinates the repair and maintenance of office equipment
  • Maintains the strictest confidentiality and professionalism at all time
  • Completes special projects as needed
  • Performs other duties as assigned



Minimum Requirements


  • Associates of Arts degree in related field from two-year College or technical school and four (4) years of experience in responsible related clerical work preferably in a large office environment; or equivalent combination of experience and education.
  • Knowledge and understanding of College organization, goals, and objectives and policies and procedures
  • MDC Typing Skills Assessment is required. Minimum typing skills 40 wpm
  • Knowledge of Microsoft office software and specific computer programs related to area of responsibility
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Excellent communication, organizational and customer service and phone etiquette skills
  • Excellent at all aspects of English language, especially English speaking & listening skills is a must
  • Ability to prioritize multiple tasks and handle stress
  • Ability to write routine reports and correspondence
  • Ability to maintain a high level of poise and professionalism in all circumstances
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to make arithmetical calculations such as addition, subtraction, multiplication, and division
  • Ability to work a flexible schedule that may include evening and weekend assignments
  • Ability to work in a multi-ethnic and multi-cultural environment with students, faculty, and staff


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