Physical Security Coordinator

Washington, D.C.
Sep 07, 2017
Institution Type
Four-Year Institution


Job Description Summary:

The Physical Security Coordinator is a member of the George Washington University Police Department, and reports to the Senior Director, Safety & Security. This position will serve as the primary Tier III contact for all safety and security systems that are managed by the GW Police Department, including but not limited to alarm and security camera systems. Although the Physical Security Coordinator will not be performing installations, they must possess a solid understanding of the process in order to provide Tier III troubleshooting and triaging of issues as they arise and must have strong knowledge of low voltage security systems. Project management experience is desired. The ability to succeed in a cross-functional teamwork environment (Division of IT, Division of Operations, Academic Affairs, etc.), strong customer-service skills, and attention to detail are highly desired.

This position coordinates and creates reports on monthly and semi-annual inspections and alarm tests within University buildings to determine whether safety hazards exist regarding fire, intrusion, panic, emergency exit, and door prop alarm systems. Requires working knowledge of physical security hardware and software in use on University campuses to provide Tier III support, including, but not limited to, Lenel Facility Commander, DMP panels, security infrastructure, and various alarm endpoints. Coordinates and participates in investigations of fire and intrusion incidents that occur in University buildings, including the preparation of all reports for internal and external use. Coordinates with and monitors daily operations of alarm maintenance vendor. Escalates tickets with Division of IT or Division of Operations as needed.

This position interacts with all University departments and outside vendors to coordinate the installation, operation, maintenance and repair of safety alarm systems, to include overseeing vendors for compliance with contractual services. Must have knowledge of networking comparable to a Cisco CCNA certification and knowledge of Microsoft Windows and applicable software. Coordinates CCTV installation and maintenance. Coordinates with and proactively monitors daily operations of CCTV maintenance vendor. Provides first tier maintenance support for camera system (camera, DVRs, NVR encoders, and VMS TruVision Navigator). Escalates tickets with Division of IT or Division of Operations as needed.

Serves as application administrator for CCTV and Fire Alarm systems to
include but not limited to such responsibilities as account creation and
management, group memberships, NVR and camera Firmware updates,
Camera naming, Diagnostics monitoring and management of responses by
both DIT and 3rd party vendors.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

Bachelor's Degree or greater in a related field is desired.

CCNA or equivalent certification is strongly desired.

FLETC Physical Security Training Program (PSTP) or equivalent is desired.

Project Management experience is preferred. CAPM or PMP or equivalent certification is strongly desired.


Campus Location: Foggy Bottom College/School/Department: Safety and Security Family Information Technology Sub-Family Systems Administration Stream Service and Support Level Level 3 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Monday - Friday, 8:00am- 5:00pm Position Designation: Designated On-Site: Employees who are required to physically report to work or remain at work during an emergency or adjustment to the university's operating status Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Internal Applicants Only? No Posting Number: S006646 Job Open Date: 09/06/2017 Job Close Date: If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions
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Applicant Documents
Required Documents
  1. Resume
  2. Names and Contact Information for References
Optional Documents

Documents needed to Apply
Required Documents
  1. Resume
  2. Names and Contact Information for References
Optional Documents