International Human Resources Manager
General Description: The International HR Manager will function as an HR generalist, providing senior level HR guidance and support for assigned group(s) in areas such as talent acquisition, talent development, change management, organizational development, policy development and review, performance management, retention, disciplinary actions and compensation administration. As the HR Partner to SIT divisions with non-US based staff, the International HR Manager will foster and maintain positive relationships with managers and staff at all levels of the organization to ensure effective administration, definition, and delivery of all HR-related policies and programs in international locations. This position works closely with the Office of the General Counsel on international compliance issues such as drafting and reviewing employment contracts, responding to labor claims and preparing for litigation involving internationally-based staff. The International HR Manager will spend a portion of his/her time traveling to international program locations. This position requires frequent work with confidential information including employee information, compensation, and benefits.
Essential Duties and Responsibilities:
The International HR Manager participates in policy development and review and provides support to managers and employees in policy interpretation and application for local employment laws and international HR policies.
- Coach and partner with managers to resolve complex employee relations issues of international staff; seek legal guidance when necessary.
- Ensure HR policies and practices are consistently applied in international locations. Recommend changes to policies and practices as appropriate.
- Facilitate the resolution of international employee relation’s issues.
- Identify training needs and requirements and ensure recommended training for international staff is completed. Develop and conduct training for international staff on non-technical topics including, as examples, harassment prevention, diversity and supervisory skills.
- Oversee the recruitment and hiring process for SIT hires, both domestically as well as for those who will be posted internationally, ensuring compliance with international policies and procedures related to taxes, allowances, and relocation.
- Direct the SIT Study Abroad contracting procedure for SIT Study Abroad Academic Directors, ensuring compliance with local labor laws and practices.
- Advise Academic Deans and Academic Directors on local staff employment issues.
- Collaborate with General Counsel’s office and assist legal staff in preparing for litigation.
- Conduct termination interviews with non-US based employees.
- Ensure documentation and HRIS transactions are processed in a timely manner.
- Collaborate with HR staff in administering payroll and compensation benefits for international employees.
- May participate on teams that formulate extensive recruiting campaigns, develop international compensation plans, coordinate training programs for international staff, analyze and recommend international benefits changes, and perform other assigned tasks of similar complexity.
- In partnership with other HR staff, develop creative and cost-effective approaches to the recruitment process to increase high-caliber candidate sourcing, including referral generation, Internet sourcing, ad placement, direct sourcing/cold calling, and networking.
- Stay informed of trends and innovative recruiting techniques in order to be competitive in state-of-the-art recruiting practices.
- Perform all other related duties as assigned.
- Eight to ten years of progressive experience in progressive HR, ideally with some experience in international HR.
- Knowledgeable in general HR principles and trends in staffing, compensation and benefits, employee relations.
- Excellent written and oral communication skills
- Demonstrated ability to prioritize tasks, manage projects, and meet deadlines
- Excellent judgment and decision making skills
- Ability to work effectively with all levels within the organization and with a diverse employee population
- Cultural sensitivity
- Ability to handle confidential information
- Willingness to travel as needed
- Must be flexible and adaptable, working with employees globally to communicate their needs back to HR.
- Master’s degree or equivalent relevant experience
- International work and/or study abroad experience
Understand global HR practices
Submission of a cover letter and resume required for consideration.