Operations & Records Assistant I (Part-Time)

Location
Waltham, MA
Posted
Sep 07, 2017
Institution Type
Four-Year Institution
Bentley University

Department
Registrar

Employment Type
Staff

Summary of the Position

The part-time Operations & Records Assistant serves as the first point of contact for constituents of the Registrar's Office including students, alumni, faculty, departments and the external community. The part-time Assistant disseminates accurate and timely information regarding university policies and procedures as well as processes student records and requests as needed.

This is a part-time, benefits eligible position scheduled for 20 hours per week for 10 months per year.


Essential Functions

Administers superior customer service via email, telephone and in-person interactions within the constraints of student rights to privacy.

Answer general questions regarding university policy and procedures.

Access, retrieve and update student records in the database.

Assist other staff members with course away entry, enrollment verification letters, manual registrations, creation of the course schedule, proofing degree data, producing undergraduate scheduling materials for the web and other duties as assigned.

Minimum Qualifications (Education and Experience Requirements)

High School diploma or equivalent required

One year customer service/administrative service experience required

Proficiency in MS Office (Outlook, Excel, Word)

Preferred Qualifications

Some experience in a higher ed setting.

Experience with document imaging and using a student database system.

Special Instructions to Applicants

Bentley University requires reference checks and may conduct other pre-employment screening.

This is a part-time, benefits eligible position scheduled for 20 hours per week for 10 months per year.

Documents Needed To Apply
Required Documents

  1. Resume
  2. Cover Letter

Bentley University is an Equal Opportunity Employer, building strength through diversity.

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