CRM and Communications Manager

Columbia, SC
Sep 07, 2017
Institution Type
Four-Year Institution

Posting Details
Posting Summary

Logo Posting Number STA00263PO17 Classification Title Database Administrator I Internal Title CRM and Communications Manager Campus Columbia 01 College/Division Darla Moore School of Business Department Moore School of Business Band 6 Advertised Minimum Salary $48,572 Advertised Salary Range $48,572 Location of Vacancy Part/Full Time Full Time Hours per week 37.5 Work Schedule Type of Staff Position Full-time Equivalent (FTE) Basis 12 months Job Search Category Information Technology

About UofSC

The University of South Carolina System is comprised of the state's flagship university in Columbia (founded in 1801 and currently one of the top 50 "Best Colleges" according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state's educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.

Position Description

Advertised Job Summary

As CRM and Communications Manager, this position works closely with graduate program directors and staff to develop, implement and manage proactive communication plans using the CRM, admissions, and related platforms to recruit students with the goal of increasing applications and enrollment and to effectively reach various audiences as needed by each program. The individual will maintain the overall database for graduate programs and develop reports of campaign activities and effectiveness.

Minimum Qualifications (Classified and Unclassified positions)

Bachelor's degree in Information Technology Systems and 5 years related database administration experience; or equivalency

Preferred Qualifications

Bachelor degree and 5 years of related experience, such as information technology, communications, database management, and related experience in client-customer support roles.


Skills in the following areas are required: database management, verbal and written communication, analytical, interpersonal leadership, managerial, project management and conflict resolution. Ability to troubleshoot and resolve issues. Must be able to work independently and aggressively in a fast-passed environment while exercising good judgment and reasoning in the performance of complex, ever-evolving job duties. Must be an effective team member, planning, and presenter. Candidates with experience using some of the following will be given preference: Microsoft Office, Hobsons Connect (or other CRM software), database programs and programming languages.

Posting Detail Information

Number of Vacancies 1 Desired Start Date 11/01/2017 If Research Grant/Time Limited, give end date Job Open Date 09/06/2017 Job Close Date 09/29/2017 Open Until Filled No Special Instructions to Applicant Quicklink for Posting EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, veteran status or genetics.

Position Attributes

Hazardous weather category Non-Essential Safety Sensitive or Security Sensitive No

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have at least a Bachelor's degree in Information Technology Systems and 5 years related database administration experience; or equivalency?
    • Yes
    • No

Applicant Documents
Required Documents
  1. Cover Letter
  2. Resume
  3. List of References and Contact Information
Optional Documents