Customer Service Manager -( Bilingual Applicants Encouraged to Apply)
NCC Business Services with locations in Jacksonville Florida and Phoenix Arizona is accepting resumes for the position of Collection Manager. In this role, the qualified candidates will oversee up to 13 full time representatives. The individuals selected will have demonstrated ability to develop sound productive employees while mitigating turnover. Successful individuals position themselves for further opportunities in a rapidly growing company. The ideal candidate will have the following skill level.
*Bilingual applicants encouraged to apply
*Prior Management Experience
*Legal Awareness accompanied by strong knowledge of Collection process
*Strong Negotiation Skills
*Multi-Task and Detailed Oriented Skills
*Working Knowledge of the Dialer a Big Plus
*Ability to Motivate and Inspire the Team
*Ability to accept Responsibility for Their Performance/Results
*Ability to turn a Green Customer Service Representative into a Successful Debt Collector.
As one of Americas long-established third-party debt collection agencies, NCC Business Services of America, Inc., provides consultative accounts receivable management services to business owners, property managers, loan officers, healthcare providers, student account managers and financial, credit and collections professionals.
Founded in 1986, our leadership engenders a corporate culture of commitment to innovation to support performance, security and service demands. We are committed to operating with integrity, leveraging leading edge technology and exceeding quality standards through best industry practices.
In addition to a competitive compensation and benefits package, employees receive ongoing training in a supportive environment.
Thu, 24 Aug 2017 13:37:58 PDT