User Experience Designer/Project Lead (one year fixed term)

Sep 06, 2017
Administrative Jobs
Technology, IT Support & Training
Institution Type
Four-Year Institution

Stanford University

User Experience Designer/Project Lead (one year fixed term)

Job Number:

“This is a one year fixed term position”

Stanford Web Services very well may be looking for you!

You make websites amazing

You are a skilled professional with 3-5 years of agency experience and collaboration, which means:

  • You enjoy working closely with clients, designers, and technologists on creative solutions to interesting challenges.
  • You are an active listener to client and user needs, with a knack for turning those needs into actionable items within the larger vision of a project.
  • You have designed web products that facilitate relationships between organizations and their constituents.
  • You have a portfolio of beautiful mobile-responsive websites and web applications built in Drupal and/or WordPress.
  • You like to learn new things, because let's face it: things just don't stay the same.
  • Bonus points if you use JIRA.
You can get behind the goal of doing things right:

  • You build trusting, successful relationships through strong communication skills.
  • You pay attention to details and know how to keep track of multiple priorities, getting them done successfully in collaboration with a group of other talented people.
  • You believe in iteration and communication and seek opportunities to improve user and customer experience at all steps.
  • You can motivate and energize your team to deliver great work.
  • You are a passionate advocate for universal design and web accessibility.
  • You like to zoom out sometimes and think about the larger picture of how you work.
We are Stanford Web Services

Known as SWS, we are 17 (and growing) top-notch web professionals, many of whom left commercial industries for careers in higher education. We take pride in our work and have a shared purpose of making Stanford's web presence even stronger, because supporting the research and education mission of a renowned university can make a positive difference in the world.

As a part of the Stanford community, we encourage a culture of real work-life balance; going home at a reasonable hour is how life should be. Our group includes musicians, a photographer, a brewer, a master gardener, a rock climber, an ultra marathoner, a lunchtime Zumba-enthusiast, a champion marksman, and many loving parents. We like what we do and other things, too.

Read more about our team:

Here's what we do

Our mission is to build beautiful, mobile-responsive, secure, accessible and effective websites for Stanford, including,,,, and hundreds more.

Everyone in SWS works directly with campus clients and partners, and we are committed to problem-solving using friendly and clear communication. Also, we don't just build one website at a time: we build the tools to drive faster and better development for ourselves and others. (Yay open source!) We created a Drupal hosting platform called Stanford Sites, use Github to track over 80 features and products, are building scalable cloud-based services, and are evolving our product line - Stanford Sites Jumpstart - to empower web communications by our schools and departments.

Everyone in SWS, from designers to developers, works directly with campus clients and partners, and we are committed to problem-solving using friendly and clear communication.

Here's what you'll do

As User Experience Designer/Project Lead, you'll take a leading role on defining the user experience, information architecture, and visual design requirements on a wide variety of website projects, including:

Design project leadership (90%):

Design Lead

  • You'll build functional web properties that are as usable for all people as they are beautiful.
  • You'll lead or oversee the definition, design, testing and delivery of the functionality and interface of web sites and applications.
  • You'll collaborate with clients and other stakeholders to develop a deep understanding of needs and then work with technical leads to synthesize requirements into sketches, wireframes, and design mockups.
  • You'll contribute to a team dedicated to building the platform as we produce client work.
  • You'll contribute to creating a shared vision and strategy for user experience and design in alignment with department and university goals.
Project Lead

  • You'll foster strong relationships with a diverse set of clients across Stanford.
  • You'll partner with other team members to define requirements, strategy, and architecture on projects ranging in complexity from single websites to complex web products and services.
  • You'll embody the agile spirit through backlog maintenance and leading daily scrum and weekly development sprint meetings.
  • You'll write user stories and help others write user stories.
  • You'll embrace retrospectives and support your team in their continuous improvement.
Community engagement (5%):

  • Spread user experience and design sensibilities that will help define and build our UX and Design program.
  • You'll participate in Stanford's Communities of Practice to support an open and sharing environment with our peers.
Professional Development (5%):

  • You'll keep your skills sharp through attending conferences and training.
Benefits at Stanford

We work for the greater good. We don't have stock options or free lunches (though “Free Bagel Tuesday” is nice.) We'll pay for your Caltrain ticket, match-and-then-some your retirement contributions, help with tuition for your dependent(s), and provide healthcare options that include zero deductible plans. Stanford is a 501(c)(3) non-profit, which qualifies for the Public Service Loan Forgiveness program with the Department of Education.

You can also take advantage of Stanford's recreation facilities and libraries, get discounted tickets to sports and events, and more. Check out what makes it pretty sweet to work for Stanford: The fine print

Human Resources wrote up a common set of core duties, minimum and physical requirements, and standards for everyone at Stanford with this job classification. They're appropriate and applicable, if not particularly sexy. And now, without further ado, the fine print:

Job purpose

Under minimal supervision, define, design and test the functionality and interface of applications with user interfaces; Develop user protocols, ensure designs aligned with user needs, accessibility standards and underlying technology. Create information architecture and user interface designs for given systems. Ensure systems are compliant with Stanford's online accessibility policies through implementing alternative technologies.

Core duties

  • Define, design and test the functionality and interface of applications with user interfaces; work with users, analysts, software engineers, architects and QA staff to ensure designs aligned with user needs and underlying technology.
  • Conduct user research, create personas, identify required tasks and information flows for given systems.
  • Create relevant design artifacts and, including, but not limited to, information architecture, requirements, personas designs, wireframe and data flows.
  • Make systems compliant with Stanford's online accessibility policies through implementing alternative technologies.
  • Create and lead graphic, visual and interactive design or work with specialists to merge these into the interface.
  • Create application code to manifest the designs, or work with software engineers to develop them.
  • Conduct usability testing on applications during the development lifecycle; refine designs based on the results of testing.
  • Analyze metrics and user feedback for issues and opportunities for improvement; liaise with quality assurance and help desk specialists to identify defects in application functionality or design and create strategies for mitigation.
  • Contribute, maintain and review documentation on design assumptions, application requirements and specifications, business logic, training materials, help text, and release notes.
  • May supervise others.
  • Other duties may also be assigned.
Minimum requirements

  • Bachelor's degree and three years of experience or combination of education and relevant experience.
Knowledge, Skills and Abilities:

  • Experience with designing and front-end development of websites built with Drupal and WordPress.
  • Requires knowledge of, computer system capabilities, business processes and workflow.
  • Experience in designing web applications.
  • Experience in current web technologies, such as JavaScript, AJAX and HTML5, CSS, SASS.
  • Experience in responsive design, and application of HCI to mobile application development.
  • Experience in designing for accessibility, ensuring adequate access to information through assistive technologies.
  • Skill in conducting user research, user testing, usability testing and analysis.
  • Skill in developing specifications and mockups using UI design tools and/or programming in web application languages.
  • Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise.
  • Ability to design and document complex business systems.
  • Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
Certificates and Licenses Required

None Physical requirements

  • Constantly perform desk-based computer tasks.
  • Frequently stand/walk, grasp lightly/fine manipulation, grasp forcefully, and reach/work above shoulders.
  • Occasionally sit, twist/bend/stoop/squat.
  • Visual acuity including color vision.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Working conditions

  • Occasionally work weekends, evenings, holidays, and flexible shifts.
Work standards

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,
Stanford is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Job: Information Technology Services

Location: Business Affairs
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


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