Assistant Computer & Network Support Specialist

Location
Los Angeles, California
Salary
$4,454 - $5,518/mo (Salary Information is based on a full-time, 12-month position)
Posted
Sep 01, 2017
Institution Type
Community College

The Los Angeles Community College District (LACCD) invites applications for the position of Assistant Computer & Network Support Specialist. This position performs a variety of technical support duties of moderate difficulty, complexity, and scope involving repair/replacement of computer parts and adjustment of computer equipment, basic troubleshooting of system processing failures, and assistance with a wide variety of software applications for a college-wide local area network or the District Office.

MONTHLY SALARY: $4,454 - $5,518
*Salary Information is based on a full-time, 12-month position


TYPICAL DUTIES
Diagnoses routine computer equipment malfunctions and system processing failures, troubleshoots, and provides users with problem resolution.

Installs, replaces, and relocates computer equipment and related peripheral devices, and makes appropriate connections and disconnections of cabling.

Assists in setting up network and electronic mail accounts for users.

Performs software installations and updates and/or upgrades of programs.

Communicates with users on the telephone and/or on-site regarding routine computer equipment and systems malfunctions and software problems and provides diagnosis and resolution of problem(s).

Assists with the writing of basic computer programs to support various administrative and instructional programs and activities.

Assists with the writing of basic operating instructions, training materials, and manuals for staff at a college or the District Office.

Provides information and basic training to individual users on a wide variety of application software packages and computer equipment operation.

Assists in the maintenance of voice and data network equipment.

Assists in the research of purchasing options of computer software, equipment, and supplies.

Maintains records of equipment malfunctions and software and hardware installations pertaining to assigned area.

Maintains a current knowledge of computer hardware and software updates by attending and participating in seminars, conferences, workshops, and other training sessions.

Assists with inventory control of computer and network equipment at a college or the District Office.

Receives on-the-job training from higher-level technical staff in higher-level and specialized tasks related to the maintenance and operation of networks.

May assist in the design, development, update, and maintenance of web sites.

May maintain library materials for reference by users.

Performs related duties as assigned.


VACANCIES
Anticipated vacancies throughout the District. The hiring list established by this examination will also be used to fill future vacancies as they occur during the life of the list.  Our Colleges include:

Los Angeles City College
East Los Angeles College
Los Angeles Harbor College
Los Angeles Mission College
Los Angeles Pierce College
Los Angeles Southwest College
Los Angeles Trade-Technical College
Los Angeles Valley College
West Los Angeles College

 

BENEFITS

  • Medical and dental insurance and vision care plans are provided for employees and their dependents.
  • A $50,000 life insurance policy is provided free of charge for each employee.
  • 12 full-pay days and 88 half-pay days of illness leave.
  • At least 15 paid holidays per year.
  • Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District.  Vacation days for management and confidential positions begin at 15, 20, or 24 days.
  • Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
  • Employees become members of the Public Employees Retirement System.  The employee contribution rate is 6 percent.  The District also contributes to the retirement system.  Employees are also covered by Social Security.
  • Employee Assistance Program

MINIMUM REQUIREMENTS FOR ACCEPTANCE OF AN APPLICATION:

Education and Experience:

A. An associate's degree or its equivalent from a recognized college or university in computer science, computer information systems, computer engineering or a closely related field which included coursework in computer systems and application software, programming logic and problem solving, computer operations, and operating systems or related subjects.

OR

B. Graduation from high school or its equivalent AND two years of recent, paid full-time technical computer experience in a local area network environment.

College level coursework in computer science, computer information systems, computer engineering, or a closely related field is desirable.


For a complete job description including the Knowledge, Skills, and Abilities associated with the position please visit our website.

EXAMINATION PROCESS
The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.
 

ACCOMMODATION
Individuals protected by the Americans with Disabilities Act (ADA) may request, orally or in writing, an accommodation in the examination process. Documentation of the need for accommodation is required solely for the purpose of establishing that the applicant has an ADA disability and that the disability necessitates a reasonable accommodation. Typically, a recent letter from an appropriate health care or rehabilitation professional which establishes that the applicant has an ADA qualifying disability, identifies the functional limitations as they relate to the testing situation, and recommends/suggests the appropriate accommodation is sufficient.  In order for appropriate arrangements to be made at the testing site, a request for accommodation and required documentation must be received by the Examiner of Record at least 3 days prior to the administration of the test.

HOW TO APPLY
Online

https://jobaps.com/laccd
 

DEADLINE
Completed applications must be submitted through our online employment system by 4:00 P.M. on FRIDAY, SEPTEMBER 15, 2017. Resumes will not be accepted in lieu of an application.  For a listing of other job opportunities with the Los Angeles Community College District, call our 24-hr job hotline, or refer to our Web Page 


Contact Us
Personnel Commission: (213) 891-2129
24-hr Job Hotline: (213) 891-2099
TDD: (213) 891-2408
Hours of Operation: Monday – Friday 7:30AM – 4:30PM