Senior Computer & Network Support Specialist

Location
Los Angeles, California
Salary
$6,836 - $8,468/mo (Salary Information is based on a full-time, 12-month position)
Posted
Sep 01, 2017
Institution Type
Community College

The Los Angeles Community College District (LACCD) invites applications for the position of Senior Computer & Network Support Specialist. This position designs, implements, and administers campus-wide voice, video, storage, and data network(s) at a college or voice, video, storage, and data network(s) at the District Office and supervises assigned technical staff.


MONTHLY SALARY: $6,836 - $8,468
*Salary Information is based on a full-time, 12-month position


TYPICAL DUTIES

Plans, organizes, coordinates, schedules, assigns, and reviews the work of assigned technical staff.

Designs the layout and develops specifications for voice, video, storage, and data network(s) and network support infrastructures such as switches, and cables.

Develops, implements, and enforces security for the assigned networks.

Implements network policies, procedures, and standards in conjunction with Information Technology staff of the District Office and network support staff from other colleges.

Assigns, supervises, reviews the work of, and provides training to assigned technical staff.

Coordinates and participates in the installation and maintenance of all network software including system upgrades, and monitors software license usage.

Coordinates and participates in the testing and assurance of software compatibility with the network before release to users.

Coordinates and participates in the set up of user profiles on the network including access rights, resource allocation, log-in script, and electronic mail.

Coordinates and participates in the analysis of network performance and maintenance of statistics of network resource data such as space and memory usage.

Coordinates and participates in the design, development, update, and maintenance of web sites.

Communicates with users on the telephone and/or on-site regarding network failures and malfunctions and determines whether problems are due to system, hardware, software, cabling, or operator error.

Analyzes hardware, software, and network utilization problems using diagnostic and error recovery techniques and initiates corrective action.

Confers with Information Technology staff of the District Office on problems related to technical operations of local area network equipment.

Represents the college or assigned area, as designated, at meetings regarding network operations and information technology.

Maintains network equipment.

Arranges for the installation or modification of electrical, telephone, cabling lines related to the addition of work stations to the network.

Trains users in procedures for network access into general and specific software packages.

Advises users engaged in the development of computer applications for use on the network.

Assists in defining needs and selecting compatible hardware and software for use on the network.

Develops bid specifications for acquisitions of network equipment and service.

Evaluates hardware and software technologies and advises administrators on appropriate improvements of network operations.

Writes instructional and administrative software applications for stand alone and network environments.

Writes program documentation, system documentation, operating instructions and training materials.

Interfaces with vendors regarding software applications, equipment specifications, repairs, replacements, and tracking and registration of equipment and warranties.

Maintains liaison with District's computer center to facilitate the uploading and downloading of data.

Coordinates the maintenance of an inventory of network equipment at a college or assigned area.

Coordinates the maintenance of records on network, software, and equipment installation and trouble calls.

May plan, organize, and coordinate the help desk services for computer and network users at a college.

May coordinate the telephone operations of a college or District Office.

Performs related duties as assigned.

VACANCIES
Anticipated vacancies throughout the District. The hiring list established by this examination will also be used to fill future vacancies as they occur during the life of the list.  Our Colleges include:
 

Los Angeles City College
East Los Angeles College
Los Angeles Harbor College
Los Angeles Mission College
Los Angeles Pierce College
Los Angeles Southwest College
Los Angeles Trade-Technical College
Los Angeles Valley College
West Los Angeles College


BENEFITS

  • Medical and dental insurance and vision care plans are provided for employees and their dependents.
  • A $50,000 life insurance policy is provided free of charge for each employee.
  • 12 full-pay days and 88 half-pay days of illness leave.
  • At least 15 paid holidays per year.
  • Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District.  Vacation days for management and confidential positions begin at 15, 20, or 24 days.
  • Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
  • Employees become members of the Public Employees Retirement System.  The employee contribution rate is 6 percent.  The District also contributes to the retirement system.  Employees are also covered by Social Security.
  • Employee Assistance Program

MINIMUM REQUIREMENTS FOR ACCEPTANCE OF AN APPLICATION:

Education and Experience:

A.  Graduation from a recognized four-year college or university preferably with a major in computer science, computer information systems, computer engineering, or a related field which included coursework in computer systems AND two years of recent, full-time paid experience in the design, integration, implementation or administration of voice and data networks.

OR

B.  Graduation from high school or its equivalent AND twenty-four (24) semester units from a recognized college or university or completion of an equivalent certification training program in computer science, computer information systems, computer engineering or related subjects AND four years of recent, full-time paid experience in the design, integration, implementation or administration of voice and data networks.

Experience in a supervisory capacity is desirable.

College level coursework in business administration, educational administration, public administration, English, mathematics, statistics or related fields is desirable.

A current certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent is desirable.

Special:
A valid Class “C” Driver's License may be required for some positions. Travel throughout the District may be required for some positions.
 

For a complete job description including the Knowledge, Skills, and Abilities associated with the position please visit our website.

EXAMINATION PROCESS
The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.
 

ACCOMMODATION
Individuals protected by the Americans with Disabilities Act (ADA) may request, orally or in writing, an accommodation in the examination process. Documentation of the need for accommodation is required solely for the purpose of establishing that the applicant has an ADA disability and that the disability necessitates a reasonable accommodation. Typically, a recent letter from an appropriate health care or rehabilitation professional which establishes that the applicant has an ADA qualifying disability, identifies the functional limitations as they relate to the testing situation, and recommends/suggests the appropriate accommodation is sufficient.  In order for appropriate arrangements to be made at the testing site, a request for accommodation and required documentation must be received by the Examiner of Record at least 3 days prior to the administration of the test.

HOW TO APPLY
Online

https://jobaps.com/laccd
 

DEADLINE
Completed applications must be submitted through our online employment system by 4:00 P.M. on FRIDAY, SEPTEMBER 22, 2017. Resumes will not be accepted in lieu of an application.  For a listing of other job opportunities with the Los Angeles Community College District, call our 24-hr job hotline, or refer to our Web Page at https://jobaps.com/laccd.


Contact Us
Personnel Commission: (213) 891-2129
24-hr Job Hotline: (213) 891-2099
TDD: (213) 891-2408
Hours of Operation: Monday – Friday 7:30AM – 4:30PM