Interim Learning Center Manager

San Mateo County Community College District

Interim Learning Center Manager

Posting Number: 2014486S

Department: Learning Center SKY (DEPT)

Location: Skyline College

Position Number: 2C0257

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $93,576 (annual) - $118,524 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The Learning Center Manager performs professional supervisory work involved with the overall operations of the Learning Center. The responsibilities include providing instructional assistance for all courses and overseeing all areas of the Center including the Math Lab, Writing Center, computer labs, and information counter. Special emphasis is given to networking and collaborating with faculty for development of Center initiatives that assist students in ESL, basic skills, transfer courses, and certificate programs. This position provides appropriate delivery of orientations, tours, workshops, tutoring, conversation circles, group study, specialized internet tutorial links, assessment, and evaluation. The position is also responsible for overseeing functions pertaining to the maintenance of the budget for instructional support programs throughout the fiscal year. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. The Learning Center Manager supervises the work of Learning Center staff, student assistants, proctors, and other staff as assigned.

Minimum Qualifications:

• A combination of education and experience equivalent to a Bachelor’s degree in business administration, education, instructional design, or a related field
• Successful work experience of increasing responsibility in an educational setting that included tutoring, student support services, peer mentoring, or learning resources
• Demonstrated skill in respectful and sensitive communication with people at various levels within an organization who are diverse in their cultures, language groups and abilities
• Skill in program planning, implementation, and evaluation
• Skill in the use of a variety of computer software to research, compile, format, and prepare documentation, complex reports, and other written materials
• Demonstrated skills in written and oral communication, including public speaking and in giving clear and concise instructions
• Skill in supervising the work of others
• Demonstrated skill in working effectively as part of a customer service team

Knowledge, Skills, and Abilities:

1. Knowledge of teaching and tutoring techniques used to customize individual student learning needs
2. Knowledge of applicable division, department, and certificate instructional student needs
3. Ability to organize and explain materials in ways appropriate to students with different abilities, levels of preparation, languages, and cultural experiences
4. Excellent written and oral communication skills, including public speaking among diverse groups
5. Skill in short and long-range program planning, implementation, coordination, and evaluation
6. Knowledge of philosophy and techniques of program assessment, including student learning outcomes
7. Skill in interviewing, directing, evaluating, and assessing tutors, student assistants, and Learning Center staff
8. Skill in establishing and maintaining effective working relationships with administration, faculty, staff, students, and student workers
9. Skill in research, compiling, formatting, and analyzing a variety of data to prepare appropriate reports
10. Knowledge or skill in Microsoft Office suite, Banner, SARS Grid/Trak, eSARS, and the internet for data gathering and to produce correspondence, flyers, presentations, handouts, etc.
11. Ability to work effectively as part of the Learning Center team
12. Knowledge of current effective practices related to Learning Center and tutorial practices, programs, and initiatives (e.g. peer mentoring)
13. Skill in the management of a program budget in order to maximize resources from a variety of funding sources for tutoring and other needs
14. Knowledge of specific subject matter used in Learning Center self-paced courses
15. Skill in performing research in designated subject matter areas
16. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff

Preferred Qualifications:

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 09/08/2017

Open Until Filled: Yes

To apply, visit:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


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