Staff Assistant

Location
San Mateo
Posted
Sep 01, 2017
Institution Type
Community College


San Mateo County Community College District

Staff Assistant

Posting Number: 2014480S

Department: ITS DIST (DEPT)

Location: District Office

Position Number: 1C0383

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $52,020 (annual) - $66,492 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

Under general supervision, the Staff Assistant performs detailed clerical and operational support for a department or office. Under direction, the Staff Assistant initiates, implements, and coordinates office procedures and timelines in order to provide support for an office or department. Public contact is extensive, and involves college and District staff, faculty, students, vendors, other educational institutions, business and community representatives, regulatory agencies, and governmental agencies for the purpose of exchanging policy and procedural information. A moderate degree of independent judgment and creativity are required to resolve many minor and occasional major problems that arise, by selecting from among alternative procedures that are available. Consequences of errors in judgment could be costly in public relations, staff, and employee time. Staff Assistants can train and lead the work of other clerical staff, volunteers, and student assistants as assigned.

Minimum Qualifications:

• Graduation from high school and college courses in business administration, office administration, or a closely related field OR an equivalent combination of education and experience
• Successful general clerical experience of increasing responsibility
• Extensive public contact experience with people of diverse cultures, language groups and abilities
• Experience with the organization and maintenance of electronic and manual files and records
• Experience with training and leading the work of others
• Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials
• Experience with research and compiling data for, formatting, and preparing statistical, financial and other reports
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
• Demonstrated skill in working as part of a customer service team

Knowledge, Skills, and Abilities:

1. Knowledge of office organizational procedures including workflow, current office equipment, supplies, file systems, and computer applications
2. Skill in multi-tasking and workload prioritizing under deadline pressure, using independent judgment for decision-making
3. Skill in use of the Microsoft Office Suite and web-based content management systems
4. Skill in respectful, tactful and sensitive interaction with people who are diverse in their cultures, language groups, and abilities
5. Skill in oral communication, including public speaking
6. Skill in written communication
7. Skill in organizing data, setting up, tracking, interpreting, comparing, and maintaining data in electronic and manual files, including attention to detail
8. Ability to coordinate, anticipate, and resolve workload issues and problems
9. Ability to work effectively as part of a customer service team
10. Ability to differentiate various types of technology support to better assist HelpCenter callers
11. Skill in procurement procedures and invoice processing
12. Ability to listen/comprehend a variety of directional formats

Preferred Qualifications:

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 09/20/2017

Open Until Filled: Yes

To apply, visit: https://jobs.smccd.edu/

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.




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