Student Svcs Spclst
J OB PURPOSE
Provide administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Resolve routine issues of limited scope within own work area using general guidelines and standards or precedents as reference. This position will also work closely with the marketing and communications team to manage communications and messaging for the program. CORE DUTIES* Review documents and forms for completeness, track files for follow up and distribute for review. Research and resolve routine issues, refer complex issues to other staff. Input data, update electronic databases, literature, and associated materials. May collect, gather and validate data, prepare basic reports. Assist with the administration of financial processes. Coordinate logistics for outreach activities, meetings, and events. Respond to routine inquiries from students, faculty, external constituents, and staff. Serve as a subject matter resource to students and other departments. Contribute to general office administration and process improvements. May train and direct day-to-day activities of student and temporary workers. * - Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience: Associates degree and one year of relevant experience, or combination of education and relevant experience. Knowledge, Skills and Abilities: Strong written and verbal communication skills. Basic computer skills, including experience with Microsoft Office Suite. Customer service skills. Basic office administrative skills. Understanding of financial transactions. Ability to learn and understand compliance with legal, financial, and university policies and external regulations. Certifications and Licenses: None PHYSICAL REQUIREMENTS *
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift carry, push and pull objects that weigh up to 10 pounds.
Job: Student Services
Location: Continuing Studies and Summer Session
To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.