Executive Education Program Manager
The Executive Education Program Manager is responsible for the development and administration of residential management development programs for UCLA's Office of Executive Education Programs (EE).
The Incumbent is responsible for program development, client relations, financial analysis and management, faculty relations, and logistical implementation of a portfolio of approximately 12-18 custom and open enrollment executive education programs per year, serving approximately 700 executive-level participants annually. The Executive Education Program Manager works independently, employing strategic analysis to take actions and make decisions that support EE's long-term goals. S/he is responsible for the creation of an optimal learning environment for participants and an optimal teaching environment for faculty.
Responsibilities include: the design and implementation of open-enrollment and custom executive programs, including determination of educational goals and development of program curriculum. Assess the effectiveness of faculty. Provide strategic analysis of UCLA's Executive Education Programs in relation to competitors by conducting research on competitors and competitive programming. Price programs, considering revenues, margins, marketplace potential, and competition. Administer and execute all details associated with program implementation. Professionally represent UCLA Executive Education at meetings with corporate executives and sponsors, professional groups, and faculty to discuss new and continuing programs. Inspect, visit, and develop potential program sites. Implement cost effective processes. Understand the tenets of adult learning theory and provide analysis and input into curriculum and program design that improves the learning experience and enhances the reputation of UCLA Anderson. Form strategic partnerships with appropriate organizations. Independently and effectively handle problems related to programs, faculty, and participants and systematize the solution and problem-solving process for future occurrences.
Additional responsibilities: Develop and oversee financial budgets. Analyze costs, make and implement budgetary changes, and manage financial performance for portfolio of programs. Prepare and administer program budgets, with overall profit and loss, revenue and expense responsibility. Implement procedures to increase group and program revenue and net income. Achieve financial targets for all programs. Evaluate the profitability potential of prospective programs and find ways to improve financial performance with effective program budgeting.
Ability to attend offsite client programs and client meetings at local, out-of-state, and international locations.
Applicants must submit their qualifications via UCLA's Career Opportunities website at https://hr.mycareer.ucla.edu. Reference UCLA REQ. # 25461
The complete listing of qualifications is available on UCLA's official job posting.
- Proven experience in organizing, planning, and executing small and large-scale complex projects, events, programs, workshops, and conferences, including program implementation and logistics. Ability to create, modify, and implement policies, procedures, and forms to increase efficiency.
- Demonstrated knowledge of program budget creation, budget management, financial analysis, and financial reporting. Skill in computing ratios, rates, and percentages to forecast profit and loss on individual budgets. Skill in projecting program profit trends given cost data. Knowledge of accounting principles for processing accounting forms, documents, and spreadsheets; ability to prepare expense statement.
- Demonstrated knowledge of adult learning theory, with the ability to design, implement and evaluate management development programs, including content, format and faculty.
- Strong proficiency using various hardware and software programs: Word (creation of forms & tables, signs, labels), Excel (formulas, database function, spreadsheets, data sorts, mail merges, etc.), PowerPoint, email, electronic calendaring system, Internet (web searches), contact management software, travel and entertainment reimbursement software (Express preferred), and database.
- Ability to travel to both domestic and foreign destinations on EE business, including client programs and meetings.
- Ability to work in stressful, demanding situations while keeping customer service orientation.
- Skill in leading teams and working as part of a team to manage, collaborate, and execute small and large-scale projects and events.
- Demonstrated experience in coordinating and moderating corporate client meetings; proven ability to professionally represent EE in such meetings, interfacing with corporate executives to achieve sales and program goals. Business acumen.
- Ability to work evenings and weekends, both at the University and remote locations, and to travel overnight.
- Ability to work flexible schedules and holidays, as necessary.
UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy - http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct