Merced, California
Aug 30, 2017
Yeng Her
Executive Administration Jobs
Institution Type
Community College

Position:  Dean of Student Services

Salary:   Hiring Range $105,390 – 163,495 (additional compensation for doctorate)  Salary Placement commensurate with experience

Closing Date:  Open Until Filled - Initial Screening on September 12, 2017, 12:00 pm, PST

Any complete applications received after the Initial Screening date will be reviewed by the screening committee only upon committee request.

Beginning Date:  Approximately November 2017



  • Master’s degree from an acceptable accredited institution and one year of formal training, internship, or leadership experience reasonably related to the administrative assignment.
  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.


  • Doctorate degree
  • Experience in counseling and/or student support services program administration or other closely related administrative responsibilities, preferably at the post-secondary level
  • Experience with Student Success and Support Program (SSSP) initiatives and services
  • Experience in providing services to an ethnically diverse student population

General Description:

Under general direction, has principal administrative responsibility and oversight for the operation and management of the Counseling Department, Admissions & Records, Welcome Center, the Office of Relations with Schools (ORS), Articulation, the Career/Transfer Center, Associated Students of Merced College (ASMC), Student Activities, and the Student Success and Support Programs (SSSP) at various District locations.  The Dean also provides supervision and direction regarding the District’s outreach and recruitment programs, probation, student grievances, and related student success initiatives and activities addressing SSSP mandates in the areas of Counseling, Orientation, Assessment, Education Planning and Follow-Up services.

The Dean of Student Services has broad scope in the development, interpretation and implementation of major policies and procedures pertaining to the Student Services areas assigned by the District, including the selection and evaluation of faculty, management and classified staff, preparation of faculty assignments, curriculum development, scheduling of classes and program budget development and monitoring.  In addition, the Dean is expected to lead counseling faculty, staff and colleagues toward innovative student success practices and effective student learning outcomes and program review.

The incumbent is expected to collaborate closely with the Dean of Student Equity and Success and with academic and student services departments to contribute to the efforts in educating, serving and retaining students and special population groups identified by the District.

Essential Functions

The employee performs the following, and related tasks, as interpreted by the supervisor and in keeping with the standards set by management and interpreted by the supervisor.  This is not intended to be an exhaustive list of duties but covers the important job tasks.

  • Provides administrative leadership for Counseling, Student Activities, Community Outreach and Re-Entry Services, and the Student Peer Assistance Programs.
  • Works closely with the Faculty Leads for the Counseling Cohort/Area in administering a comprehensive program of counseling and other student support services.
  • Provides leadership in the development and implementation of Student Services programs and services.
  • Oversees budgets and staff scheduling in assigned areas of responsibility.
  • Facilitates the coordination of services among student services programs.
  • Participates in the planning, coordination and implementation of the Student Success and Support Program (SSSP) services.
  • Responsible for evening supervision on the main campus in rotation with other college administrators.
  • Interprets, implements and reviews College/District Board policies in Student Services.
  • Participates in educational planning and policy development in conjunction with the other academic and/or student services deans and administrators.
  • Initiates goals and objectives consistent with the mission and goals of the District and participates in the planning and program development for the programs assigned to the Counseling and Student Services area.
  • Participates in the hiring, supervision and evaluation of faculty, management and classified staff in the area of Counseling and Support Services.
  • Develops, prepares, and monitors the planning and implementation and evaluation efforts of the programs assigned to the Counseling and Support Services area.
  • Maintains appropriate evaluative methodology, statistical reports, and other records to assess accomplishments and define departmental needs.
  • Serves on District standing and ad hoc committees as required.
  • Encourages a climate of innovation and continuous program improvement and collaboration.
  • Develops and monitors program reviews for departments/programs including student learning and service area outcomes, assessments, and evaluation of data for the purpose of program improvement.
  • Works closely with the Office of Institutional Effectiveness in order to assess and evaluate the counseling department and other student programs and services.
  • Recommends to the Vice President, Student Services/Assistant Superintendent the development of policies and procedures needed to successfully implement goals and objectives.
  • Serves as the Chief Student Services Officer in the absence of the Vice President of Student Services.
  • Performs other duties as assigned by the Vice President, Student Services/Assistant Superintendent.

Knowledge of:

  • Effective delivery of student support programs and services
  • Federal/state regulations pertaining to veterans educational benefits, student equity, basic skills and student support programs and services
  • Principles and practices of budget development and administration
  • Basic research methodologies including needs assessments and methods for determining disproportionate impact
  • Title 5 of the California Code of Regulations pertaining to student developmental, curriculum and institutional services
  • Pertinent sections of the California Education Code
  • California State Chancellor’s Office legal opinions and advisories
  • Higher education in community colleges, including the mission of the California Community Colleges
  • Implementation of collective bargaining agreements
  • Successful interpersonal skills, organizational leadership, team building, staff development and communication techniques
  • District organization, operations, policies, and objectives
  • Computer based systems for administrative, business, and educational functions
  • Principles and practices of administration, supervision and training
  • Methods and techniques of program development and administration
  • Principles and procedures of report preparation

Ability to:

  • Work as an effective team member in a collaborative work environment with demonstrated commitment to the values inherent to a culturally diverse workplace
  • Communicate orally and in writing before groups, to facilitate meetings and for reporting and preparing funding proposals.
  • Identify the needs of underserved and developmental level students
  • Manage and/or participate with interdisciplinary teams 
  • Work with innovative programs that encourage enrollment and retention 
  • Establish and maintain a productive and constructive rapport with students, administrators, faculty and staff from multi-cultural backgrounds and promote access and equity.
  • Train, select, direct, supervise, and evaluate personnel
  • Analyze, interpret, apply, and explain laws, federal and state regulations, labor contracts, policies, and procedures
  • Maintain current knowledge of program rules, regulations, requirements, and restrictions
  • Analyze situations accurately and adopt an effective course of action
  • Plan, organize and implement multiple projects and programs and provide updates to the Vice President of Student Services regarding progress towards completion
  • Compile and present narrative and statistical reports in a concise and comprehensive manner
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals

How to Apply:  All applicants must provide the following items by the closing date in order to be considered for this recruitment.  Documents may be emailed or faxed in order to meet the deadline, but all documents must be clear and legible.  Email to:, or Fax: 209-384-6103 or mail:  Yeng Her, Office of Human Resources, Merced College, 3600 M Street, Merced, CA 95348-2898

  1. Completed District application form (
  2. Letter of interest addressing your qualifications for the position
  3. Resume
  4. Three recent letters of recommendation
  5. Legible unofficial college transcripts (undergraduate and graduate) are acceptable at this point.  Transcripts must include the degree major and date the institution granted the degree.    Official copies are not required unless applicant is hired. 
  6. Foreign transcripts must include a U.S. evaluation and translation.

It is the applicant’s responsibility to ensure that all required materials are in the Human Resources Office on the filing deadline.  Incomplete application packets will not be considered.  All materials submitted in your application file become District property and will not be returned to you. 

Individuals with disabilities may request any needed accommodation to participate in the application process.  Please submit your request with your application to the Human Resources Office.

Interview Information: Those applicants deemed most qualified for the position will be invited to appear for oral interviews before a screening committee which includes pre-interview writing assessment.   Finalist interviews with district administrators will follow the same or next day.  A limited number of candidates will be invited to interviews.  Expenses for travel and accommodations will be the responsibility of the candidates.

Employee Benefits:  The District pays (with small contribution from employee) health, prescription, vision and dental insurance premiums for the employee and dependents.  Life and income protection insurance premiums are provided for the employee only, as well as paid vacation, sick leave, and holidays.

Condition of Employment:  The selected candidate must be livescanned and tested for tuberculosis at his/her own expense prior to the start of employment.  The Immigration Reform Act of 1986 requires verification of the right to work in the United States.  Applicant must be able to perform essential functions of the position with or without reasonable accommodations.   All offers of employment are subject to approval by the Board of Trustees.

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