Department Name Adjunct Services
Campus or Location Metropolitan Campus
Vacancy Number PT040-18
Reports To Mgr, Adjunct Services
Recruitment Type External/Internal
Job Category Support Staff
Position Type Part-Time
Union Position Union
Number of Openings 1
Job Description Summary
Provides basic clerical support of varied office tasks and general customer services.
DUTIES AND RESPONSIBILITIES
Duties and responsibilities include, but are not limited to:
Posts and maintains records which may require follow-up action.
Compiles reports from existing records as directed.
Composes and prepares routine correspondence, form letters, requisitions, lists and tables.
Proofreads all work for errors.
Organizes and maintains file system, and files correspondence and other records.
Greets visitors and answers phone inquiries from internal and external sources, requiring standard answers and/or refers individuals to the proper persons based on type of information requested, demonstrating customer-focused orientation and service.
Operates duplicating and office machines as required and instructs others in the operations of such materials. Distributes correspondence or other printed materials.
Screens mail, routes according to content and fills requests for standard materials, such as reprints and publications.
Coordinates and arranges schedules and meetings, makes appointments, prepares agendas, reserves and prepares facilities.
Determines need for, or initiates requests form, standard information.
Demonstrates detailed knowledge of unit operations and procedures. Uses initiative to suggest and implement improvements where indicated and to regularly prioritize work.
Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction.
Performs other related duties as assigned.
High school diploma or general education diploma (GED).
One year of related experience and/or training.
Keyboarding, basic grammar, and basic word processing skills (MS Word)
Excellent verbal and written communication skills.
Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
Must have sensitivity to respond appropriately to the needs of a diverse population.
Proficiency with spreadsheet applications (MS Excel)
Knowledge of the Banner student information system
Monday - Thursday, 3:00 pm to 7:00 pm, and Saturday, 8:30 am to 12:30 pm.
Target Hiring Rate/Salary Minimum of $13.78 per hour
This is a Part-time 1199/ SEIU Bargaining Unit position, Grade 03.
Posting Open Date 08/29/2017
Posting Close Date 09/05/2017
Open Until Filled No
Special Instructions to Applicants
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments.
Affirmative Action Statement
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution
Required fields are indicated with an asterisk (*).
- * How did you learn of this position?
- The Cleveland Plain Dealer
- Tri-C web site
- Tri-C employee referral
- City News
- Search Firm/Agency
- Other publication
- Other web site
- Career Fair
- * Do you hold a high school diploma or GED?
- * Do you possess one year of related experience and/or training?
- Cover Letter
- Resume/Curriculum Vitae