Vice Chancellor for Student Affairs

Position Number 000623

Functional Title Vice Chancellor for Student Affairs

Position Type Administration - Staff

Position Summary


The University of North Carolina at Greensboro (UNCG), the largest higher education institution in the Piedmont Triad metropolitan region, and one of the most diverse in the state of North Carolina, seeks a strategic, engaged, and innovative leader to serve as its next Vice Chancellor for Student Affairs.

UNCG is a public, coeducational, doctoral-granting, residential university and one of the three original institutions of the University of North Carolina System. With more than 19,000 students and 2,500 faculty and staff, the University is known for its inclusive learning community with a campus-wide culture that embodies access, equity, diversity, excellence, and collaboration. It is a challenging, supportive, and engaged community joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.

As the University reaches its 125th anniversary, its Chancellor, Franklin D. Gilliam, Jr., is building an ambitious and talented team to help him drive the University forward with "Giant Steps." Reporting to a supportive and engaged Provost and managing a talented and dedicated team of 275 staff, the next Vice Chancellor will quickly assess the Student Affairs organization, implement creative ideas and build a Division on the cutting edge of student life services and programming. This is an exciting opportunity to be a part of a transformative leadership team at a research university long recognized as relevant and responsive to community needs.

The Vice Chancellor for Student Affairs will be a strategic risk taker who will shape a vision for student success in a culture of care that supports and empowers a growing, diverse student body.

The ideal candidate will have a minimum of ten years of senior level experience in student affairs and a successful record of administration including strategic planning, budgeting, resource management, and program development within an environment of constant and sometimes unexpected change. A collaborative and collegial orientation is key, as are strong managerial skills and institutional savvy. A doctoral degree in higher education administration or a related field is required.


Established by legislative enactment in 1891, UNCG was one of the first three founding University of North Carolina campuses. Today, UNCG aims to redefine the public research university for the 21st century as a collaborative and responsive institution making a difference in the lives of students and the communities it serves. At its core is a vision of UNCG as:

  • A learner-centered, accessible and inclusive community fostering intellectual inquiry to prepare students for meaningful lives and engaged citizenship;
  • An institution offering classes on-campus, off-campus and online for degree-seeking students and life-long learners;
  • A research university where collaborative scholarship and creative activity enhance quality of life across the life span;
  • A source of innovation and leadership meeting social, economic, and environmental challenges in the Piedmont Triad, North Carolina, and beyond; and
  • A global university integrating intercultural and international experiences and perspectives into learning, discovery, and service.

During the 2016-17 academic year, UNCG enrolled nearly 18,000 on-campus students and more than 1,700 others in extension programs. The student body is broadly diverse across any number of dimensions including gender, race, ethnicity, sexual orientation, socioeconomic status, nationality, veteran status, and age. Sixty-five percent of resident undergraduate students are female, and 27 percent of resident undergraduate students and 15 percent of graduate students are African-American. More than 40 percent of UNCG students are Pell recipients, and more than half of those students graduate within six years.

The University has received national recognition for its student success initiatives aimed at improving retention and graduation rates. In February 2017 UNCG joined the "Frontier Set," a project funded by the Bill & Melinda Gates Foundation, to identify successful strategies to improve graduation rates, especially for low-income, first generation, and students of color. In March 2017, the Education Trust's "A Look at Black Student Success" report cited UNCG as one of the nation's top institutions for success in graduating black students. In addition, UNCG was the only North Carolina school in the Top 15, and one of just 12 public four-year universities, to be recognized by the U.S. Department of Education for "excelling in access and success," particularly for its efforts in increasing graduation rates among low-income students.

UNCG offers 86 undergraduate programs in more than 125 areas of study, 74 masters programs and 32 doctoral programs. The University's academic schools and programs include the College of Arts & Sciences; the Joseph M. Bryan School of Business & Economics; the School of Education; the School of Health and Human Sciences; the Joint School of Nanoscience & Nanoengineering; the College of Visual and Performing Arts (containing Schools of Art, Music, Theatre, and Dance); the School of Nursing; Continual Learning; the Graduate School; and Lloyd International Honors College.

In September 2014 UNCG launched its most recent strategic planning process with the objective of creating a university-wide plan that is vision-focused and that sets a distinct direction for UNCG in the short and long term. Entitled "Giant Steps: Transforming Tomorrow through Opportunity and Excellence," the plan fosters a steep trajectory of change as the University mobilizes its talent and resources to become a recognized research university providing a transformational education to a richly diverse student body.


Reporting to Academic Affairs, the Division of Student Affairs provides innovative, transformative, and collaborative initiatives that promote student success. Three basic assumptions guide the Division: the individual student is viewed from a holistic perspective; each student is treated as a unique individual; and the overall college experience is based on student learning both in and outside the classroom. The Division initiates learner-centered programs and services that foster a culture of care conducive to academic and personal development.

The Division encompasses the services and activities provided by the following departments:

  • Accessibility Resources & Services
  • Campus Activities & Programs
  • Career Services Center
  • Dean of Students
  • Elliott University Center
  • Housing and Residence Life
  • Intercultural Engagement
  • Leadership and Service-Learning
  • Recreation & Wellness
  • Student Health Services
  • Veterans Resource Center

A key resource to the student body and trusted partner to faculty and staff, the Division empowers students to be engaged citizens through fostering their development of lifelong skills, and by creating and supporting a rich learning environment in a community of care and mutual respect. The Division's commitment to student learning and development is evidenced both by the intentionality and quality of the services it offers as well as its commitment to the ongoing review and refinement of its programs. In particular, Student Affairs staff use the seven student learning domains highlighted in Learning Reconsidered: A Campus Wide Focus on the Student Experience as a guiding conceptual framework, and the Division has mapped these domains to the UNCG General Education Learning Goals.

The Division engages the student body in a variety of programs and services in support of students' holistic well-being while simultaneously supporting the academic mission of the University. During the 2015-16 academic year, 1,615 students accessed counseling services at the Counseling Center while 1,213 students were supported by the Office of Accessibility Resources and Services. The Dean of Students Office offered 43 outreach activities and the Office of Health Promotion provided 114 different programs during that same time period. Students were also able to participate in 257 presentations conducted by the Career Services Center throughout 2015-16.

Reporting to the Provost and Executive Vice Chancellor, the Vice Chancellor for Student Affairs is the senior officer responsible for student life, services, and development programs, the oversight and management of an experienced staff of 275 professionals, and an annual operating budget of $50 million. The Vice Chancellor provides visionary leadership to the Division of Student Affairs, carrying out its mission and working with staff to formulate goals and objectives in support of the University's strategic plan. As UNCG's chief student advocate and a member of the Chancellor's and Provost's Councils, the Vice Chancellor collaborates with offices across the University on programs and services that advance student learning and development. The Vice Chancellor also plays an important external role as a representative and spokesperson on behalf of the Division and the University, and serves as a leader in regional and national student affairs professional associations. Direct reports to the Vice Chancellor are the Associate Vice Chancellor for Student Affairs, Associate Vice Chancellor/Dean of Students, Director of Housing and Residence Life, Division Business Manager, Director of Recreation and Wellness, and Assistant to the Vice Chancellor.

In carrying out these broad duties, the Vice Chancellor faces several specific opportunities and challenges, as detailed below.

Provide visionary student affairs leadership.
At this exciting time in its history, UNCG requires a Vice Chancellor with strategic vision, a thorough understanding of best practices in student affairs, and the creativity to meet the most complex and pressing challenges facing higher education today. Confronted with a wide range of emerging national issues including health and wellness, sexual assault, and compliance, along with increased focus on the integration of academic and student affairs, inclusivity, and career preparedness, the Vice Chancellor will provide innovative leadership for the Division as the field of student affairs evolves. This time of leadership transition presents the Vice Chancellor with an opportunity to assess current programs and collaboratively set a vision and strategy for the Division that provides greater intentionality in programs, systems, and community building across the institution and that ensures student life programs and services support UNCG's educational mission. While preliminary planning in coordination with the University's "Giant Steps" initiative is underway, the incoming Vice Chancellor will have the opportunity to lead long-range planning for the Division, guiding and advancing it in a clear and strategic direction in alignment with institutional priorities.

With increasing demand for student services and programming, the need to steward limited resources and identify new opportunities for increasing revenue present an ongoing challenge. The Vice Chancellor will play a hands-on role in the budgeting process and will be innovative and thoughtful in the management of all resources. The Vice Chancellor will explore opportunities for resource generation and use data and assessment to conduct realistic evaluation of existing programs to ensure they are meeting student demand. Located at the nexus of several income streams, the next Vice Chancellor must apply a deep understanding of resource management and be creative with available funding. The Vice Chancellor also has primary responsibility for raising external financial resources and for articulating the development needs of the Division in conjunction with the long range plans of the University.

Inspire, lead, and manage a large and talented team.
Staff members in the Division of Student Affairs possess a deep commitment to the academic and personal development of all UNCG students. The new Vice Chancellor will lead this team to maintain high standards of performance and to support collaboration among the units in the office and with colleagues across the University. As an experienced manager, the Vice Chancellor will bring exemplary organizational development skills to bear in building and managing strong teams and in ensuring that the work of the Division is responsive, nimble, and supportive of the mission of the University. At the same time, the Vice Chancellor will review the current organizational structure, identifying ways to strengthen the effectiveness of the Division and enhance staff members' capacity to serve UNCG's diverse and growing student body. The Vice Chancellor will assess programs in collaboration with staff to discover opportunities for improvement and innovation, and galvanize a commitment to continuous professional development and improvement.

Advance UNCG's commitment to diversity and inclusion.
As a minority-serving institution, UNCG embraces diversity in all forms, and the University is home to talented students with a variety of racial, ethnic, cultural, and socioeconomic backgrounds; religious beliefs; and racial, sexual, and gender identities. As the University continues to build a more diverse student body, the Vice Chancellor will work with colleagues to anticipate and respond to the changing social and academic needs of diverse students across the institution. The Vice Chancellor will lead inclusively and work with other senior administrators, faculty, and staff to ensure that the campus experience of all students is an equitable one and that the entire UNCG campus benefits from studying and living in a more diverse community.

Contribute to UNCG's innovative and collaborative senior leadership team.
Chancellor Gilliam's senior leadership team is characterized by collegiality, ambition, and creativity. To succeed at UNCG, the new Vice Chancellor must be comfortable operating in a fast-paced, collaborative environment. The Vice Chancellor will establish trusting and mutually beneficial relationships with senior University leaders across campus, particularly in Academic Affairs, Enrollment Management, Business Affairs, and University Advancement. As the University's chief student affairs officer, the Vice Chancellor will serve as a principal advisor to the Provost and the Chancellor on decisions that influence the student experience and will engage in ongoing strategic discussions about policies, planning, and operations related to student life. In collaboration with other senior leaders, the Vice Chancellor will contribute to broader institutional strategic discussions, representing the best interests of students and the Division in leadership deliberations. In moments of crisis or conflict, the Vice Chancellor will draw on expertise and imagination to offer constructive ideas and devise effective solutions.

Raise the visibility of the Division of Student Affairs.

Despite the quality of its work, some members of the UNCG community remain unaware of the breadth and depth of the services provided by the Division of Student Affairs. The next Vice Chancellor must raise the visibility of the Division among students, faculty, and staff by building bridges across campus and focusing on internal communication. The Vice Chancellor is expected to sustain a high level of direct and visible involvement with students in curricular and co-curricular environments, earning their trust, and providing a model of engagement for other administrators. The Vice Chancellor will embrace a vibrant undergraduate, graduate, and professional student community and identify opportunities to further University identity and pride. While building rapport with students, the Vice Chancellor must also make connections with UNCG faculty and staff, educating them about the important work of the Division and coordinating initiatives across the University.

While communicating more effectively with stakeholders at the University, the Vice Chancellor will also represent UNCG externally on all matters related to student life. The Vice Chancellor must be comfortable speaking to a wide range of audiences including alumni, parents, community partners, neighbors, donors, and other stakeholders. The Vice Chancellor is also expected to be a key figure in student affairs professional organizations regionally and nationally, demonstrating broad knowledge of the latest trends and issues in the field.

Minimum Qualifications

The successful candidate will be an experienced student affairs leader with a track record of achievement and innovation in a diverse higher education institution. The position requires a doctoral degree in higher education administration or other appropriate field of study as well as a minimum of ten years of senior level experience in student affairs. UNCG seeks candidates with strategic vision, strong management skills, and a successful record of administration within an environment of constant change.

Preferred Qualifications

While no one person will embody all, the successful candidate will bring many of the following professional qualifications and personal qualities:

  • Vision and strategic, transformational leadership skills to advance UNCG toward its aspirations and goals; the ability to be innovative and incorporate best practices in collaboration with stakeholders into University programs and services.
  • Proven skills as a senior manager; a demonstrated ability to lead, motivate, and supervise staff and provide successful oversight of people, budget, and space; the ability to effectively manage organizational change while working in a collaborative environment.
  • Deep experience and demonstrated success in the strategic deployment of a diverse resource base to achieve institutional and divisional goals, including the management of significant sums in state appropriations, student fees, auxiliary revenues, and both restricted and unrestricted gift and investment income.
  • A history of valuing people of all ages and understanding their developmental needs; a passion for and commitment to providing support and opportunities for students and a talent for working across institutional boundaries to develop an exceptional student experience.
  • A deep understanding of the educational value of a diverse community and a demonstrated track record of advancing diversity and enhancing inclusiveness.
  • Experience in program assessment and strategic planning.
  • Strong communication skills and a proven ability to create partnerships with and represent the Division to students, faculty, staff, trustees, alumni, parents, donors, and the public.
  • A track record of being visibly present and the inclination to be an active participant in a range of co-curricular contexts.
  • The commitment to engage collaboratively with faculty and respond effectively to their concerns.
  • Proven ability to manage through crises with discretion and a sense of responsibility and respect for students, families, and the institution; demonstrated working knowledge of legal issues and crisis/emergency management.
  • Involvement in professional associations including, but not limited to, regional accreditation organizations.

Tenure Status N/A

Recruitment Range Competitive and commensurate with experience and qualifications

Org #-Department Office of the Provost - 10101

Job Open Date 06/30/2017

For Best Consideration Date 09/22/2017

Job Close Date

Open Until Filled Yes

Type of Appointment 1.0 (Full-Time)

Time Limited? No

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents
  1. Reference Letter 1
  2. Reference Letter 2
  3. Reference Letter 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate how you learned of the vacant position for which you are applying:
    • UNCGjobsearch Website
    • Piedmont Triad Area Newspaper
    • The Chronicle of Higher Education
    • Inside Higher Ed
    • Other professional journal / website
    • UNC School System Job Board
    • Personal Networking
    • Facebook
    • Twitter
    • Other
  2. * If you selected "Other", please provide the name of the resource here.

    (Open Ended Question)

To learn more or to apply for this position please visit our UNCGjobsearch website at



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