Duties: This position will provide administrative support t for the Gifts Accounting & Administration and Records (GAA&R) unit of the Office of the Treasurer and the Office of Development Alumni & Relations. Primary duties will include preparation and mailing of gift receipts; managing the monthly pledge reminder process), daily online gift review, receiving and preparing gift mail for processing and administrative support including phones and photocopying. Serve as front help desk greeter of visitors both internal and external. This position will require assisting in gift processing. This position requires strong analytical skills, excellent organization and strong interpersonal/customer service skills.
Manage the gift receipt process including preparation of daily receipts; duplicate receipt requests and yearly recurring receipts.
Open, sort and prepare all incoming mail for gift processing including creating records for new donors as needed
Review daily online giving transactions to identify donors, create new records and/or update contact information for existing constituents
Manage monthly pledge reminder process including regular reminders and past due bills. Prepare reminders as requested by DAR staff as needed
Aid with the Lockbox, matching gift and gift process as needed: including but not limited to reviewing gifts, adjustments, answer inquiries and identify problems; distribute correspondence to schools and centers; running matching gift reports
Manage inventory of receipt and billing stationary and office supplies
Provide Front Desk support including greeting visitors and answering GAA's main phone line.
Perform additional duties as assigned
Qualifications: A High School Diploma or GED and 2 years to 3 years of experience or equivalent combination of education and experience is required. High School Diploma required. Associate's Degree or Bachelor's Degree preferred;. Gifts, Atlas and BEN Financials experience preferred. Must display excellent attention to detail, the ability to prioritize work especially during times of high volume and ability to handle multiple tasks simultaneously. Must demonstrate excellent customer service skills. Proficient in Microsoft Office (Excel, Word, Outlook). Must be able to work collaboratively. Ability to staff events as needed. Ability to lift up to 25 pounds.
Background check required
Reference Number: 90-26750
Salary Grade: 024
Employment Type: Non-Exempt
Org: Gift Administration
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: X-Secretarial/Administrative