Educational Technology Specialist

Hayward, California
Aug 28, 2017
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The Educational Technology Specialist is a central part of Life West's expanded efforts in educational technology in the classroom and in online learning. The Educational Technology Specialist will have a strong understanding of pedagogy and learning technologies.  S/he will think strategically about teaching with technology and be able to conceptualize and implement solutions.  S/he will have a love of learning and a passion for helping others to create learning opportunities.


Specific duties and responsibilities for the Educational Technology Specialist include, but are not limited to, those noted below:

  • Provide support for teaching and learning technologies by serving as in-house expert in the development and functionality of our learning management system, Canvas, and other educational technologies.
  • Provide support to faculty in the following areas: online education; hybrid/blended learning environments; innovative pedagogy, and peer education
  • Work with the faculty Development Committee to advance the achievement of college learning goals and the college’s strategic plan relative to teaching and learning around the use of technology
  • Assist departments and faculty in the development and use of these technologies to provide online and blended learning as a part of the LCCW curriculum and the continuing education department through:
  • Coordinating auxiliary educational technology used for course delivery (video hosting, screen casting, video editing, YouTube, Vimeo, Canvas app, e-reader software, etc).
  • Training instructors on how to use LCCW Learning Management Systems and related technologies.
  • Creating and maintaining instructional videos and other training tools that allow instructors to be as self-sufficient as possible.
  • Managing all classroom course needs with regard to educational technology. This includes developing self-paced tutorials for instructors explaining how to use essential technologies in the classroom; providing on-site training and high-touch support for instructors who require extra help; maintaining daily oversight to ensure a high-level of quality control for all technologies employed in the classroom; troubleshooting where needed.         
  • Designing and producing multimedia and interactive course materials, e.g. videos, podcasts, webinars, and interactive documents for tablet devices
  • In collaboration with the Educational Technology and Digital Systems Coordinator, provide high-quality technical support to students, instructors, and staff working with our LMS and other online learning tools.
  • In collaboration with the Educational Technology and Digital Systems Coordinator explore ways to bring new educational technology tools into the classroom to enhance the learning experience; research and recommend new collaborative technologies as the need arises.
  • Other duties as assigned.


Education, Training and/or Experience

  1. Associates Degree with a concentration in instructional design or related discipline or equivalent experience.
  2. Teaching experience
  3. Experience in educational technology.
  4. Experience using web design, audio-visual technologies and other online course enhancements
  5. Experience using a learning management system (e.g., Moodle, Blackboard, Canvas).
  6. Experience in supporting users of various types of devices, eg., Windows, Mac, iOS, Android.

Knowledge, Skills, Abilities and Personal Characteristics

  1. Strong analytical and organizational skills
  2. Strong creative skills
  3. Ability to manage and multiple and varied tasks with frequent high levels of urgency or sensitivity
  4. Ability to work collaboratively and foster strong team environment
  5. Excellent communication skills, written and verbal
  6. Strong interpersonal skills, as well as a high level of sophistication in social and professional settings
  7. Demonstrated ability to troubleshoot and address technical issues arising from administrative, learning, and teaching environments.
  8. Demonstrated ability to work calmly, professionally, and with attention to detail, and with a strong focus on student and instructor support.
  9. Demonstrated ability to adapt to and work well within a team environment.
  10. Ability to work on multiple projects and under strict deadlines.
  11. Demonstrated excellent customer service skills.
  12. Ready to learn new skills and technologies as needed.