NUin Program Coordinator Marketing & Communications

Northeastern University

NUin Program Coordinator Marketing & Communications

Requisition Number: STFR003975

Division/College: College of Professional Studies

Location: Boston Main Campus

Full-time/Part-time: Full Time


The Program is a unique and innovative first-year international program that reflects the Northeastern University (NU) mission while encouraging students to grow as individuals, develop an affinity for Northeastern, and actively engage in a supportive community that emphasizes global citizenship and a holistic academic experience. Incoming students, who participate in The Program, study and live in an international location for the fall semester and matriculate to NU the following spring semester. Partner universities or institutions abroad provide academic courses to the students while NU staff offer on-site leadership and support services.

The primary role of the Program Coordinator is to support in the daily coordination of The Program, including, but not limited to, collaborating with the Assistant Director and the Undergraduate Admissions and Marketing team to execute scheduled communications; develop, update and revise the Program website and publications; monitor all social media accounts; provide customer service to prospective students and parents; and assist with event planning and general administrative tasks.

Additionally, the Program Coordinator, Marketing and Communications will take proactive steps to implement high-quality written and visual communication efforts and take an active role in helping enhance existing systems to better serve students. Overall, the Program Coordinator will take necessary steps to promote success for the students and The Program, while maintaining the mission of The Program, NU Global and Northeastern University.


• Bachelor’s degree required, with emphasis in marketing and/or communications preferred.
• Minimum 1-3 years experience in higher education, with preferred focus on international higher education, administrative experience or related educational experience. Experience working with students is preferred.
• Process flows understanding and the ability to work well in a team environment with limited supervision.
• Demonstrated ability to multi-task in a fast paced work environment.
• Customer service experience is essential.
• Excellent interpersonal, diplomatic, and intercultural communication skills.
• Strong computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Skype, and social media.
• Ability to exercise sound judgment.
• Detail oriented and strong organization, prioritization, time management, and follow-through skills. Demonstrated sensitivity to the needs and concerns of a diverse student population.
• Candidate should have strong written communication skills, ideally with previous experience proofreading, writing for various audiences, and writing in a professional setting.
• Previous experience managing social media accounts in a professional setting, creating posts, social media campaigns, and initiatives, is preferred.
• Previous experience with WordPress is preferred.
• Ability and willingness to work evening and weekend hours as required.

Additional Information:

To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


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