Windows Engineer

Southlake, TX
Aug 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

The Windows Engineer supports both internal and external users/customers with complex, level 3, technical and application issues. Working under general direction, provides support to development team and escalations from tier 2 support, by responding to and diagnosing problems using troubleshooting skills and tools. Includes problem recognition, research, isolation, resolution and follow-up steps. Will interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Collaborates and partners with team to ensure systems are available and up. Identifies and tracks trends, takes proactive actions to ensure environment is healthy, and consults with business on future needs, making recommendations and providing solutions. Assists development team with deployments. Actively mentors less experienced team members. Participates in large scale, complex projects.
Participates in on call rotation assignments and may act as on call escalation specialist for less experienced team members.

5+ years' experience. Looking for someone who does not need a lot of 'hand holding', and can 'go out and attack strategic level challenges'

  • IIS (web servers)
  • SAN storage
  • Windows Server
  • FTP
  • Disaster recovery
  • Enterprise-level support

  • Firewall knowledge
  • ITIL knowledge
  • Load balancing knowledge

Southlake, TX


Fri, 18 Aug 2017 08:44:26 PDT