Director, Quality Assurance-Financial Aid (17000637)

Lone Star College System Office University Park
Aug 18, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Community College

Director, Quality Assurance-Financial Aid (17000637)

Lone Star College- System Office University Park

Commitment to Mission: 

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs:

  • Students Matter
  • Inspire Excellence
  • Act Intentionally
  • Better Together
  • No Fear!
  • Trust!

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.

Campus Marketing Statement: 

Lone Star College-System Office, University Park

Lone Star College, located in the north metropolitan Houston area, is one of the largest and fastest growing community colleges in the country featuring six comprehensive colleges and 10 centers with over 95,000 credit and non-credit students each semester, an annual budget exceeding $500,000,000, and 7,300 employees spread over a 2100 square mile area.  

LSC adds $3.1 billion to the local and regional economy by providing educational opportunities across the north Houston region. 

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park.  Both are the site for multiple administrative departments and system-wide training programs.

This position is located at the LSC-System Office, University Park location at 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Position Summary:

Holds direct management authority and accountability to execute policies and operational initiatives for a department or functional area. To provide leadership and management of Compliance for System Financial Aid. Oversees functions related to regulatory compliance of Title IV federal and state financial aid programs. Supervises and evaluates staff; prepares system and local reports adhering to state, federal, system, and local guidelines; maintains focus on quality assurance and training to the financial aid staff and clients.

Job Functions:

  1. Manages and implements Lone Star College’s (LSC) policies and procedures to ensure the accurate, timely and ethical compliance of the Title IV program funds according to federal and/or state regulations
  2. Hires, trains, supervises, and evaluates both full-time and part-time advisors and support staff
  3. Monitors the administration of all federal, state and institutional financial aid programs including the review of these programs through federal, state, and institutional audits
  4. Performs routine audits on active and inactive student files to ensure compliance with Title IV regulations
  5. Creates an annual audit plan for state and federal programs
  6. Makes periodic visits to college campuses to ascertain training needs and any regulatory compliance deficiencies
  7. Assists the Executive and System Directors in developing communication pertinent to LSC’s financial aid programs through the design of calendars, flyers, posters, brochures, and articles
  8. Assists Program Operations by ensuring accurate completion of verification and documentation of students’ status
  9. Conducts personnel evaluations and assists staff members in planning professional and developmental experiences
  10. Manages budget development through program, staffing and needs assessment
  11. Participate in state, college and system committees to ensure efficiency of the delivery of financial aid
  12. Responsible for other reasonable, related duties as assigned

Knowledge, Skills, & Abilities: 

  • Knowledge of financial aid and business practices and procedures, and regulations as they relate to higher education
  • Knowledge of federal and state financial aid programs
  • Commitment to promoting diversity in the student and employee populations
  • Demonstrated commitment to the mission of the comprehensive community college
  • Proven effectiveness in allocating and managing resources, both material and financial
  • Understanding of the integrated student services model
  • Understanding of computerized information systems (preferably Oracle/PeopleSoft Campus Solutions, Financial Aid)
  • Ability to provide dynamic and proactive educational leadership in the areas of student support services
  • Ability and commitment to work collaboratively
  • Ability to develop both internal and external teams and partnerships

Physical Abilities:

  • Minimal physical effort is required



Work Schedule & Conditions:

  • PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards

Special Instructions:

Please go to your profile page.  To add a file, select the "attachments" tab.  Click on the "add" tab.  Click "Browse" and select the file you want to attach.  Then click "attach."  It will redirect you back to the general profile page.  Repeat steps to add additional documents.

Tips:  You can only attach a maximum of five (5) files no larger than 2MB (2097151 bytes) each.  The total file capacity is 10MB.  If your individual file exceeds the file limit, you will receive an error message.  The search tool recruiter’s use for candidates will not be able to analyze the content of some attached files, mostly image files, and compressed files (zip).  The recommended file attachments are word or pdf files. 

Please include the requisition number and your name in the title of your file.  You must limit your file name to 40 characters or less.


  • Bachelor’s degree
  • At least 5 years of related work experience in higher education; at least 3 years in a management or director level position


  • Master’s degree

Benefits Marketing Statement: 

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance.

This includes 22-23 days paid holidays and up to 12 annual vacations days, full comprehensive benefits package, wellness program, professional development opportunities and more.

How to Apply: 


Application material received via fax, email, mail, or hand delivery will not be accepted.

Postings for part-time and adjunct positions are active for the academic year.  By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.   

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. 

More information on the E-Verify program is available at

Lone Star College is an EEO Employer.  All positions are subject to a criminal background check. 



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