IT Specialist IV

Location
Denton, TX
Posted
Aug 18, 2017
Institution Type
Four-Year Institution

POSITION INFORMATION

Requisition Number
153075

Job Title
IT Specialist IV

Official Title
IT Specialist IV

Position Number
00006677

Department
Admissions-Gen - 164500

Location
Denton

Is this an internal posting only?
No

Work Schedule
Monday - Friday 8 am - 5 pm; Occasional Overtime

Department Overview
The Office of Admissions is a vital contributor to the enrollment success at the University of North Texas through student outreach, recruitment endeavors and a commitment to providing personalized assistance to students throughout the college application and admissions process.

Job Description
The Admissions Department at the University of North Texas is seeking to hire an IT Specialist IV to join our team. Responsibilities of the position include, but are not limited to:

* Serves as liaison between functional and technical teams.
* Develops and submits new initiatives.
* Tests and is involved in the implementation of new functions in CRM.
* Responsible for end-user support, troubleshooting, end-user training and documentation.
* Administers security (ACE).
* Manages CRM portfolio.
* Supports outside offices with various CRM data requests, training, etc.
* Participates in standing workgroups and their efforts, including Campus Community, security issues, etc.

The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.

The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.

Minimum Qualifications
The successful candidate will possess a Bachelor's Degree in related field and three years of related computing work experience; or any equivalent combination of education, training and experience.

The following knowledge, skills, and abilities are required:
* Prior experience with specific systems, equipment and software may be specified as needed by department.
* Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment.
* Ability to operate computer keyboards and to install computer hardware.
* Ability to assimilate, retain and utilize technical and applications-oriented information.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Experience managing data with SalesForce or other CRM system.
* Experience with Demand Tools.
* Experience creating and modifying Excel macros.
* Report writing skills and supervisory experience.

Special Instructions to Applicants
Applicants must submit a resume with their online application.

Is this a security sensitive position?
Yes

Driving a University Vehicle?
No

Job Open Date
08-17-2017

Job Close Date
Open Until Filled

Pay Rate
$4,164.67

Pay Basis
Monthly

Job Type
Full-time Permanent

Quicklink for Posting
jobs.unt.edu/applicants/Central?quickFind=63745

PI99085411