University of North Texas Health Science Center - Enrollment Services Assistant

Fort Worth
Aug 17, 2017
Institution Type
Four-Year Institution
The Enrollment Services Assistant position within the Office of the Registrar will be expected to perform a variety of office functions. They will establish, monitor, maintain, and oversee both the imaged and physical records of students and alumni. They will also assist students, faculty and staff with information requests within all areas of the University. The Enrollment Services Assistant will be responsible for but not limited to:* Explaining policy and procedures to students and other constituents/customers in order to advise them of potential solutions to problems. * Processes term registrations and add/drop forms of continuing, new students, and online programs.* Answering phones, directing foot traffic and scheduling appointments as needed.* Handles confidential information with tact, discretion and in compliance with FERPA regulations. * Coordinates registration changes with student financials, financial aid and programs.* Collecting and interpreting information in order to provide services to students and alumni. * Promoting and supporting the Office of Student Affairs by participating in various institutional functions and organizations as needed. (i.e. Orientation, Commencement, White Coat Ceremony, Discover MyHSC Day). * Perform other duties as assigned.* Knowledge of functions and procedures required for record keeping. * Proficiency with Microsoft Office Excel and Word. * Excellent communication and interpersonal skills. * Exceptional organizational skills. * Ability to exercise good judgment in making various decisions related to departmental functions. * Ability to work effectively with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.