Internal Medicine Clinical Technician
Position Number: 00100153
Primary Function of Organization Unit: The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 25,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th-year veterinary students from College of Veterinary Medicine, an ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.
Essential Job Duties: This position provides technical assistance to the Internal Medicine Department in the Randall B Terry Companion Animal Medical Center (TC) The individual will act as the Clinical Technician (CT) for the department, providing unique customer service, technical assistance, data collection, and patient care. The position interacts with both private owners as well as referring veterinarians (rDVM) through e-mail and phone communications. Position is the primary point of contact for client check in, patient admitting, updates, scheduling, and questions. Performs various technical procedures including; anesthesia support and monitoring, Intravenous catheter placement, venipuncture, IV injections, wound management, drug administration (IV, Oral, Subcutaneous), endoscopy assistance, biopsies, I131 program support and monitoring, bandage care, surgery support, and various routine diagnostic testing. Manages all internal billing for individual patients along with internal processes for requesting radiographic procedures, surgical procedures, anesthetic procedures, and diagnostic sample requests. Provides excellent patient care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration. Provides extensive surgical assistance by preparing patients, scrubbing, shaving, acting as surgical nurse, and operating specific surgical equipment and supplies. Responsible for supervising, coaching, teaching, orienting and evaluating in the principles of Internal Medicine for all senior veterinary students as well as post-doctoral interns and residents. Records a variety of data relating to patient care, diagnostic testing and treatments, and client communications. Provides quick and accurate information regarding each patient, acting as the liaison between client and veterinarian. Is proficient in entering data into electronic medical record. Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread. Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and Environmental Health and Safety standards. Keeps all necessary equipment in clean and working order and has all necessary and appropriate stocked supplies available for procedures and daily patient husbandry.
Department Required Skills: Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors. Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations. Ability to provide high quality customer service. Ability to lift up to 50 pounds. Ability to work beyond scheduled work hours when needed. Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement. Ability to work effectively with computers and electronics. Ability to work independently and practice good judgment to ensure high-quality care for all patients and request assistance when needed. Desire to teach 4th- year veterinary students.
Preferred Experience, Skills, Training/Education: At least 3 years of previous veterinary technician experience. Knowledge of administering anesthesia. Registered in NC as required by law to administer anesthesia. Must be able to lift up to 60 pounds. Licensed/Registered/Certified by any state Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program.
Necessary Licenses and Certifications: Registered/Licensed/Certified by any state. NC Registered Veterinary Technician (RVT) or eligibility for the NC RVT exam required. NC RVT exam eligibility requirements include graduation from an AVMA-accredited veterinary technician program and a passing score on the National Veterinary Technician Exam.
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.