Service Technician II

Winston Salem, NC
Aug 17, 2017
Institution Type
Four-Year Institution
Service Technician II

*Cover letter is required with application.*

Summary: The Service Technician II, working under indirect supervision, assists with general and preventative maintenance service, as directed.

Essential Functions:

  • Repairs electrical systems, outlets and cords. Installations of motors and belts, as needed. Responds to all electrical requests, as needed. Performs preventative maintenance on electrical equipment, as scheduled.
  • Stops overflowing and clogged toilets. Unstops showers and sinks. Assists with repairs to valves, gaskets, and lines (i.e. water, sewer, steam, and condensate lines). Assists with responses to all requests for plumbing services, as directed. Assists with performing preventative maintenance on pluming equipment, as scheduled.
  • Assists with restarts of all types of industrial HVAC units. Assist with repairs on window units. Assist with monitoring HVAC chemical equipment; Changes filters and fan belts, under supervision. Opens HVAC drains. Assist with response to all requests for HVAC. Assist with the performance of preventative maintenance on HVAC equipment, as scheduled.
  • Assists with carpentry repairs on doors, door hardware, windows, storm windows fabrication, walls, shelving, and other carpentry repairs, as needed.
  • Assists with patching, caulking, priming, staining, and painting ceilings, walls, doors, windows, and other items, as needed.
  • Assists with the development and implementation of planned preventive maintenance schedules and activities to insure prolonged life and usefulness of operating equipment and facilities and to minimize breakdowns or failures of such equipment and facilities.
  • Assists in maintaining athletic maintenance equipment and workshop areas, as requested.
  • Assist with any necessary preparations of athletic facilities for practices and sports events.
  • Assists at athletic events, as assigned.

Other Functions:

  • Assists with coordination of athletic facility needs related to severe weather.
  • Is subject to recall after hours in the event of athletic facility emergencies, disasters or other special needs, as directed by management.
  • Reports all matters of safety to the appropriate supervisor.
  • Participates in continuing education opportunities such as seminars, workshops, correspondence courses, and trade shows.

Required Education, Knowledge, Skills, Abilities:

  • High school diploma with seven years’ experience as a Service Technician in general maintenance or an equivalent combination of education and experience.
  • Direct knowledge of electrical related equipment.
  • General knowledge of carpentry, painting repairs, trouble-shooting problems and installation.
  • Proficiency in computer use and related software and other standard office equipment.
  • Ability to understand and follow specific instructions and procedures.
  • Ability to multi-task. Excellent time management skills.
  • Ability to work positively with University employees, fellow staff members, and coaches.
  • Ability to troubleshoot Simplex Fire System.
  • Ability to troubleshoot Notifier Fire Alarm System.
  • Ability to troubleshoot and maintain plumbing/backflows.
  • Ability to troubleshoot and maintain as Athletic Facilities locksmith.
  • Ability to troubleshoot and maintain fire pumps.
  • Ability to assist in troubleshooting HVAC system in all Athletic Facilities.
  • Ability to read, understand and abide by all safety policies and procedures.
  • Ability to work flexible schedule which may include nights and weekends.
  • May be required to work beyond a 40-hour week for different sporting events.
  • Ability to travel for training seminars for essential equipment, HVAC.
  • Ability to meet the requirements of the University’s automobile insurance.


  • Responsible for own work.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Winston-Salem, North Carolina, United States