Program Services Coordinator (Financial Aid - Outreach and In-reach)



San Mateo County Community College District

Program Services Coordinator (Financial Aid - Outreach and In-reach)

Posting Number: 2014470S

Department: Financial Aid SKY (DEPT)

Location: Skyline College

Position Number: 2C0197

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $60,348 (annual) - $77,004 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The purpose of the position is to increase and promote financial aid awareness on-campus, off-campus, and to potential students within the community. Under direction, the Program Services Coordinator assists in the planning, coordination, and implementation of services such as student recruitment, orientation, job skills assessments and job placement, special events, tours, individual and specialized programs and other support for current and potential program participants. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences. The Program Services Coordinator can lead the work of student assistants, proctors, and other staff as assigned.

Minimum Qualifications:

• A combination of education and experience equivalent to a Bachelor’s degree in business administration, sociology, human resources or a closely related field
• Successful work experience of increasing responsibility in education, social services, human resources or related area
• Experience with training and leading the work of others
• Experience with researching, formatting, assessing and preparing data for reports and other materials
• Experience with the use of a variety of computer software to track and monitor data
• Demonstrated skills in oral and written communication, including public speaking
• Demonstrated skill in multitasking, prioritizing workloads, and working independently
• Demonstrated skill in working as part of a customer service team
• Extensive public contact experience that has demonstrated respectful and sensitive communication with people at various levels within an organization who are diverse in their cultures, language groups and abilities
• Possession of a valid California Driver’s License (or the ability to obtain one) and ability to use personal motor vehicle to drive to off-campus locations

Knowledge, Skills, and Abilities:

1. Knowledge of specific program and related college services available to students and other potential participants
2. Knowledge of applicable and available community, business, governmental and educational resources
3. Skill in oral communication, including public speaking
4. Skill in written communication
5. Skill in short- and long-range program and event planning, program and event implementation, coordination and evaluation
6. Skill in interviewing, assessment and evaluation
7. Skill in sensitive, respectful and effective communication with people of diverse cultures, language groups and abilities
8. Skill in establishing and maintaining effective and efficient working relationships
9. Skill in research, compiling and formatting a variety of data for reports; data analysis and comparison with attention to detail
10. Skill in use of the Microsoft Office Suite and web-based content management systems
11. Ability to work effectively as part of a customer-service team

Preferred Qualifications: • Knowledge of financial aid • Bilingual in Spanish

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 09/04/2017

Open Until Filled: Yes

To apply, visit: https://jobs.smccd.edu/

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.




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