ASSISTANT DIRECTOR OF DONOR RELATIONS
The Assistant Director of Donor Relations reports to the Director of Donor Relations. This position will assist with the development and implementation of a comprehensive stewardship program designed to ensure an efficient and effective donor relations/stewardship program, including acknowledgment, accountability, involvement, communications and donor recognition initiatives.
Essential Duties and Responsibilities:
- Coordinate the establishment of scholarships, working in conjunction with the Office of Student Financial Services to monitor the administration of scholarship guidelines.
- Provide stewardship for scholarship donors to include review and approval of reports on annual and endowed scholarships and awards.
- Enhance scholarship reporting process through the use of automation. Work with Advancement Services to populate and maintain fundraising database with information on scholarship donors and contacts.
- Implement and manage process to track scholarship establishment. Monitor holding and individual accounts to confirm adherence to pledge schedules to inform Office of Financial Services when funds are available.
- Lead the programming and production of the Annual Scholarship Thank You Luncheon.
- Ensure adherence to the stewardship recognition chart and stewardship calendar.
- Partner with the Director to establish and implement short-term and long-term donor relations/stewardship goals and objectives, and evaluate the quality and impact of the donor relations/stewardship program.
- Assist Director with the development of individual stewardship plans for donors of $100,000 and up
- Provide assistance to expand the current system of reporting to a greater number of donors heightening Spelman’s accountability and accessibility.
- Work collaboratively with the Events Staff to lead initiatives to ensure that events for donors and prospects, including the Scholarship Luncheon, the Donor Appreciation Reception, and other stewardship initiatives and recognition events are planned and executed efficiently.
- Implement and manage a comprehensive plan to recognize campaign donors and acknowledge campaign volunteers, utilizing printed materials and the website.
- Design personalized correspondence (letters, reports, etc.) to communicate with and inform donors, including non-scholarship endowment fund management reports.
- Address donors’ questions and concerns related to gift acknowledgments and report requirements.
- Collaborate with colleagues in Institutional Advancement and College Relations to coordinate Reunion recognition activities.
- Establish and implement process to monitor activities related to naming opportunities, including plaques, signage, and dedications.
- Support the development of donor relations/stewardship standards across campus for the purpose of creating an energetic and enthusiastic internal stewardship culture that maximizes donor satisfaction.
EDUCATION and/or EXPERIENCE:
Bachelor’s degree three to five years of related and progressive work experience is required. This position requires the ability to bring creative ideas to the donor relations/stewardship programs. Experience in coordinating special events and ceremonies preferred. Strong customer service focus, excellent written, verbal and time management skills are essential. Professional demeanor with the ability to interface with internal and external donors and potential donors with diplomacy and tact is essential. Independent judgment is necessary to plan, prioritize and organize a diversified workload with attention to detail. Work requires fact-finding and compilation skills plus an ability to multi-task.
Excellent oral communication skills are required when presenting information and responding to questions from donors, potential donors, and the general public in one-on-one or group situations. Incumbent must be able to write business correspondence plus compose memos, letters, and e-mails. Also, must be able to read, analyze, and interpret documents such as professional journals, financial reports, and grant proposals.
To perform this job successfully, an individual must have a high level of mastery using Microsoft Office Suite (Word, Excel, and PowerPoint). In addition to producing correspondence, memos, and e-mails duties may involve assignments that require creating spreadsheets, PowerPoint presentations, use of Lotus Notes, Banner Financial Module and Internet navigation.