Collections Representative

Arlington, VA
Aug 12, 2017
Institution Type
Four-Year Institution

Job Category Staff and Administrator

Posting Number M00817

Department Student Accounts

Reports To Collections Manager

Point of Contact Lisa Igiehon


Coordinates Student Account customer service and oversees the accurracy of student accounts. Monitors account receivables and delegates past due accounts to outside collection agencies.

Minimum Qualifications

  • Associate's degree (AA) or two-year equivalent
  • Academic areas or major: Accounting and Finance
  • Experience: 1 to 3 years of related experience.
  • Specific type of experience required: Collection experience preferably at other higher education institutions. Excellent customer service and organizational skills.

Preferred Qualifications

Special Notes to Applicants

Please be prepared to upload a document with 3 professional references.

Application materials must be received by 09/01/2017

Open Until Filled

University Profile

Marymount is a comprehensive Catholic university that emphasizes the liberal arts, career preparation, and personal and professional development. A diverse and welcoming learning community, Marymount serves nearly 4,000 undergraduate and graduate students. The university's location in suburban Arlington, Virginia, offers easy access to the rich resources of the nation's capital. Marymount University is an Affirmative Action/Equal Opportunity employer.

Job Duties

Percent of total time 40

Responsibility / Duty

Monitors past due accounts and follows up with phone calls on a daily basis.

Percent of total time 20

Responsibility / Duty

Assists Collection Manager with placement of past due accounts with outside collection agencies.

Percent of total time 10

Responsibility / Duty

Responds to daily phone calls from parents and students to resolve issues.

Percent of total time 10

Responsibility / Duty

Provides students with options for payment. Monitor payment plans.

Percent of total time 10

Responsibility / Duty

Interacts with collection agencies to delegate past due accounts.

Percent of total time 10

Responsibility / Duty

Reconciles past due accounts that have been sent to collection agencies.
Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).
  1. * Do you have an Associates Degree or equivalent?
    • Yes
    • No
  2. * Do you have at least one year related experience?
    • Yes
    • No
  3. * Do you have Collection experience?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. References
Optional Documents