Student Advisor, Access & Community Engagement

diversity employer

Department Name College Pathway Programs

Campus or Location Metropolitan Campus

Vacancy Number 067-18

Reports To Prog Mgr, College Success

Recruitment Type External/Internal

Job Category Support Staff

Position Type Full-Time

Union Position Non-Union

Number of Openings 1

Job Description Summary

Provides personal, academic, and career advising to students. Conducts skill-based workshops, and both individual and group tutoring sessions. Collaborates with faculty, staff, and counselors to ensure optimum student support.

Job Responsibilities


Provides academic, career, and personal advising to both potential and current students

May identify and select new student participants as assigned

Develops Educational Plans and monitors participants' academic progress

Assists students with completing financial aid and scholarship applications, writing essays/papers, and forming attainable academic and career plans

Maintains accurate and timely documentation of all necessary data to ensure compliance

Conducts individual and small group tutoring sessions and skill-based workshops

May conduct parental outreach to provide student progress reports

Ensures students develop applicable technological and professional knowledge and skills

Facilitates supplemental skill-building concepts for students enrolled in high-risk courses

Meets regularly with staff for participant and program evaluations

Works collaboratively with the Student Counseling department to ensure deliberate and attentive student referrals when needed

Meets with faculty regarding student progress and course content/materials, as needed

Assists in writing and editing the departmental newsletters and other correspondence as needed

May attend College-wide meetings, workshops, and conferences as directed

Assists with metric tracking and report preparation

Performs other duties as assigned

Required Qualifications



Bachelor's Degree in a related field and a minimum of two years of demonstrated experience advising, counseling, and/or teaching under-prepared students

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations


Possess excellent written, verbal and interpersonal communication skills

Possess strong organizational and time-management skills

Works accurately with great attention to detail

Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment

Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes

Possess sound understanding of the needs of community college students

Ability to work well with faculty, administrators, staff, students, and community agencies

Possess willingness and ability to work evenings and weekends as needed

Ability to enter, monitor and interpret student data accurately

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively complete work assignments independently

Possess working knowledge of student advising concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

Demonstrated basic project management skills

Demonstrated basic Blackboard skills (or equivalent program)

Demonstrated intermediate Banner System skills (or equivalent program)

Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint

Demonstrated basic proficiency with Microsoft Excel and Access

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Possess sensitivity to appropriately respond to the needs of a diverse population



Service Focus
Quality of Work


Time Utilization


Continuous Improvement

Preferred Qualifications



Master's Degree in a related field

Demonstrated experience and/or familiarity with Blumen

Work Schedule

Standard College hours of business, Monday thru Friday, 8:30 a.m. - 5:00 p.m.

Special Note

This position is grant funded at Cuyahoga Community College. Appointment is contingent upon continuation of grant funding.

Posting Open Date 08/09/2017

Open Until Filled Yes

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • LinkedIn
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference
  2. * Do you have a minimum of a Bachelor's Degree in a related field and a minimum of two years of demonstrated experience advising, counseling, and/or teaching under-prepared students?
    • Yes
    • No
  3. * Do you possess the willingness and ability to work evenings and weekends as needed?
    • Yes
    • No

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents


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