Advising Supervisor

Boulder, CO
Aug 12, 2017
Institution Type
Four-Year Institution

The College of Arts and Science is now accepting applications for an Advising Supervisor. This is a foundational leadership position in the Academic Advising Center (AAC) of the College of Arts & Sciences. The Advising Supervisor is responsible for supervising and building relationships with a disciplinary group of Academic Advisors and serves as a primary point of contact for department chairs and faculty within their team. The Supervisor provides leadership and process improvement to the unit and engages in strategic planning for advising in the college and on the campus. In addition to regular one-on-one interactions and group meetings with Academic Advisors, this position provides multidisciplinary academic and developmental advising for undergraduate students on an as-needed basis.

The successful candidate for this role will demonstrate a commitment to collaborative and constructive leadership and an enthusiastic attitude and passion for the development of professional staff and students alike, be comfortable engaging with large numbers of people via diverse and active outreach methods including presentations, demonstrate and support an advising approach that focuses on student exploration and discovery, and exhibit an orientation toward excellent customer service along with strong communication skills.

Who we are:

The College of Arts and Sciences at the University of Colorado Boulder is the intellectual core of the university, conducting research, scholarship, creative work and education in more than 60 fields. Our research generates new knowledge, solving some of the world's most critical problems. The college leads nationally in undergraduate and graduate education, bringing world-class research and scholarship to our students, both in and out of the classroom.

What your key responsibilities will be:

Process Improvement and Implementation
  • Design, implement and assess roster and advising caseload processes.
  • Create, assess and respond to available advising data in regards to positive student outcomes, retention and graduation implications.
  • Create and disseminate advising reports relevant to each department in support of departmental course management, programming, and graduation activities.
  • Monitor, assess, and support advisor schedules, appointment availability, short- and long-term coverage, advisor utilization rates, and student outreach initiatives.

Supervision and Advising Direction
  • Direct advising and development initiatives within the team consistent with the needs and goals of the College and the AAC.
  • Serve as a point of contact for department chairs and faculty regarding advising activities and student concerns.
  • Coach, mentor, challenge and support Academic Advisors in a multidisciplinary team-based environment.
  • Develop and monitor performance plans and conduct annual evaluations for each team member consistent with University and College policies, providing honest and ongoing feedback.
  • Respond to escalated concerns from students, parents and Advisors within the team.
  • Lead training of new staff in the AAC on issues and content relating to the disciplinary area.
  • Support on-going training, professional development, and recognition for advisors on the team.

Leadership and Strategic Vision
  • Collaborate with others as part of a team-driven environment.
  • Demonstrate and promote the vision, mission and values of the unit, college and campus.
  • Participate in future development and long-range planning for AAC as directed.
  • Engage in AAC budget activities.
  • Contribute to the training of new and existing staff throughout the AAC.
  • Attend AAC supervisory, leadership, and staff meetings.
  • Represent the unit on departmental, campus, and professional committees.

Academic Advising
  • Advising is primarily on an as-needed basis to assist with escalated situations, provide coverage for Academic Advisors on leave (etc.), specific populations such as foreign study abroad students and summer-start students.

Professional Development
  • Work closely with Director of Advising Quality to identify and participate in professional development opportunities, including but not limited to mentoring, relevant conferences, course work, workshops, and research.
  • Participate in ongoing training and professional development activities offered by the AAC, campus entities, and external entities.
  • Participate in advising and unit assessment initiatives.

What you should know:

Some evenings and weekend hours may be required to support student activities.

What we can offer:

The anticipated starting salary for this position is $55,000, commensurate with experience.

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be diverse. Be genuine. Be dynamic. Be Boulder.


What we require:
  • Bachelor's degree from an accredited institution.
  • Experience working with students and student success initiatives in a higher education setting.
  • At least three years of progressively responsible professional experience in a higher education setting.

What you will need:
  • Demonstrated interpersonal excellence with colleagues.

What we'd like you to have:
  • Master's degree from an accredited institution.
  • Experience supervising and coaching professional staff or related supervisory experience.
  • Experience with academic advising or a related field.
  • Familiarity with Arts and Sciences programs, policies and procedures.
  • Familiarity with student information systems utilized on the CU Boulder campus.
  • Experience in one or more of the academic disciplines served by the specific team.

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

Special Instructions to Applicants:Please apply by August 20, 2017.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at All other job related inquiries should be directed to the posting contact for this posting.

Application Materials Required:Cover Letter, Resume/CV

Application Materials Instructions:To apply, please submit the following materials to this posting at

1. A current resume.
2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Please combine materials into one document and upload as titled: Last-First-10592.
Please do not upload references at this time.

Job Category: Academic Services

Primary Location: Boulder

Department: B0001 -- Boulder Campus - 10254 - Academic Advising Center

Schedule: Full-time

Posting Date: Aug 11, 2017

Closing Date: Aug 20, 2017

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

Position Number: 00725399