Admissions & Records Assistant III

Location
San Mateo
Posted
Aug 11, 2017
Institution Type
Community College


San Mateo County Community College District

Admissions & Records Assistant III

Posting Number: 2014467S

Department: Admissions & Records CAÑ (DEPT)

Location: Cañada College

Position Number: 3C0145

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $55,212 (annual) - $70,584 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

This position requires a flexible schedule and the ability to work evening hours. Under general supervision, the Admissions & Records Assistant III performs a variety of clerical and technical duties related to planning and implementing a variety of student enrollment services. The Admissions & Records Assistant III provides policy and procedural information, documents and tracks student enrollment activity, and assists supervisory staff in coordinating and monitoring the work of other staff. Public contact is extensive and includes students, staff, and the general public as well as other educational and governmental institutions for the purpose of exchanging policy and procedural information. A high degree of independent judgment and creativity are required, within the scope of prescribed policies and procedures to resolve a variety of minor and occasional major problems that arise. Consequences of errors in judgment could be costly in public relations, staff and employee time; however, supervisory controls and prescribed procedures limit the risk of serious consequences. The Admissions & Records Assistant III is distinguished from level II by responsibilities for leading the work of teams or individual staff and/or by assisting supervisory staff as the designated technical resource for resolution of the more complex operational issues. The Admissions & Records Assistant III can train and lead the work of other clerical staff, volunteers, and student assistants as assigned.

Minimum Qualifications:

• A combination of education and experience equivalent to an Associate’s degree in business administration, office administration, or a closely related field
• Successful general clerical work experience of increasing responsibility, preferably in educational enrollment services
• Extensive public contact experience that has demonstrated respectful and sensitive communication with people at various levels within an organization who are diverse in their cultures, language groups and abilities
• Experience with the organization and maintenance of electronic and manual files and records
• Experience with training and leading the work of others
• Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials
• Experience with research and compiling data for, formatting, and preparing statistical, financial and other reports
• Demonstrated skills in oral and written communication, including giving clear and concise instructions
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
• Demonstrated skill in working as part of a customer service team
• Flexible schedule and the ability to work evening hours

Knowledge, Skills, and Abilities:

1. Knowledge of student enrollment services policies, procedures, and forms and fees
2. Knowledge of supportive resources available to students for admission, enrollment, and retention
3. Skill in establishing and maintaining respectful and sensitive working relationships with people who are diverse in their cultures, language groups and abilities
4. Skill in training, directing and coordinating the work of others and working with small and large groups, including contact in close proximity with individuals and groups
5. Skill in using a database and a variety of computer software to enter, modify, format and retrieve complex data, compose and prepare correspondence, reports, memoranda, narratives and other written materials
6. Ability to compare and interpret data
7. Skill in oral communication, including giving clear and concise instructions and persuasive communication
8. Skill in written communication
9. Skill in working accurately with attention to detailed information and under deadline pressure
10. Ability to lead and participate in effective and efficient customer service work teams
11. Ability to work in an adaptable and flexible environment

Preferred Qualifications: Spanish speaking/bilingual skills desired

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 08/30/2017

Open Until Filled: Yes

To apply, visit: https://jobs.smccd.edu/

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.




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