Assistant Director, Graduate Enrollment
The Josef Korbel School of International Studies at the University of Denver is a professional school of international affairs dedicated to preparing students for careers in the public, private, and nonprofit sectors. Our programs provide students with the skills and networks to design policies, implement programs, and realize outcomes that enhance human capabilities around the world.
Reporting to the Executive Director of Graduate Enrollment but supervised by the Associate Director of Graduate Enrollment at the Josef Korbel School of International Studies, the Assistant Director is responsible for supporting graduate enrollment efforts at the School. Primary duties for the Assistant Director include the development of electronic communication initiatives and data collection practices for the Office of Graduate Enrollment. This position will assist in implementing a communication plan that entails the use of the CRM (SLATE), social media, and outreach campaigns such as blogs, surveys, and follow-up correspondence with applicants. The Assistant Director will also work to compile data on application statistics and student demographics at Korbel.
In addition to communication and data collection responsibilities, the Assistant Director will advise prospective MA and PhD students on application procedures at Korbel, addressing phone calls, emails, and campus visitors as needed. Additional duties include confirming that electronic application materials are received and filed in an applicants record, assisting the Associate Director with event planning and on-campus visits, and tracking and logging correspondence with prospective students. In conjunction with colleagues in the Office of Graduate Enrollment, the Assistant Director will ensure that all applicants receive the utmost care and attention as befitting an elite institution of international studies. To this end, the Assistant Director will work to maintain the holistic, student-centered approach to strategic enrollment management as practiced by the Office of Graduate Enrollment at Korbel. At the discretion of office leadership, the Assistant Director may also engage in recruitment-related travel and admissions reviews as needed.
Knowledge, Skills and Abilities
- Proficiency with CRM systems (i.e. Slate) and Microsoft Suite, including functional experience as a front-end user.
- Familiarity with social media platforms and content writing for marketing initiatives.
- Demonstrated ability to provide outstanding customer service.
- Ability to write and interpret complex data reports and generate detailed and professional correspondence.
- Ability to work under pressure and through frequent interruptions.
- Ability to manage multiple responsibilities in an organized, efficient, and customer-oriented manner.
- Ability to work collaboratively and professionally at all times, taking initiative within the confines of assigned duties.
- Affinity for both details and interpersonal communication skills.
- Flexibility to adapt to challenges and the ability to master new skills quickly.
- Bachelor's degree.
- 2-3 years of work experience in admissions, student affairs or other area of higher education.
- Master's degree.
- Marketing and social media experience.
- Knowledge of a second language.
- Knowledge of SCT Banner student information system.
Monday - Friday, 8:00 a.m. - 4:30 p.m. May require some evenings and weekends as needed.
Applications will be accepted until the position is filled, but full consideration will be given to complete applications received by August 24, 2017. Those who do not apply by August 24, 2017 may or may not be considered.
Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply. If you have questions regarding this position please contact Emily Hinga at
Please include the following documents with your application:
- Cover Letter
- List of three individuals who can serve as references
Preference will be given to candidates who have demonstrated experience working in or with culturally and racially diverse environments.
The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.
All offers of employment are based upon satisfactory completion of a criminal history background check.