Student Services Assistant I/II-Financial Aid

Position Summary:

With learning as its central mission, Anne Arundel Community College has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. Established in 1961, AACC is a fully-accredited, public two-year institution that offers national and regional studies that can lead to a degree or certificate, industry credential, transfer to a four-year institution, or career enhancement, personal enrichment and lifelong learning.

The Financial Aid Assistant is responsible for providing prompt, courteous and accurate customer service to students and parents at any of the AACC campuses. The FA Assistant collects and screens paperwork for completion prior to delivery to the appropriate office staff member for review and processing. This position provides general clerical support to the Financial Aid Office.

Title: Student Services Assistant I/II-Financial Aid

Posted Date: 08/10/2017

Job Category: Staff

Department: Financial Aid - HFIN

Position Status: Full-Time Staff

Salary Range: $28,055-$38,234

Required Qualifications:

High School Diploma or GED.

Minimum of one year of relevant experience for Assistant I and three years of relevant experience for Assistant II including customer service experience and the ability to tactfully deal with a diverse population of students and parents.

Excellent interpersonal and verbal skills.

Ability to maintain confidentiality of sensitive information.

Ability to work a flexible schedule, including evenings and weekends, to meet the needs of the office.

Preferred Qualifications:

Experience with Ellucian Colleague and Perceptive Content.

Hours per Week: 40

Work Schedule: Monday-Friday 8:30-4:30 plus occasional Saturdays

Required Documents: Cover Letter, Resume/Curriculum Vitae