OPERATIONS PROGRAM ASSOCIATE
JOB NO.: 102708-US
Work Type: Staff-Full Time
Department: WISCONSIN OCCUPATIONAL HEALTH
Categories: Office & Administrative Support
Employment Class: University Staff-Ongoing
Position Vacancy ID: 102708
Working Title: Operations Program Associate
Official Title: OPER PROGRAM ASSOC(16470)
Hiring Department: A525000-WI STATE LAB OF HYGIENE/WISCONSIN OCCUPATIONAL HEALTH
Term: This is an Ongoing appointment
The Wisconsin State Laboratory of Hygiene (WSLH) serves as the public, environmental and occupational health laboratory for the State of Wisconsin. This position independently provides a wide variety of program support to administrative, supervisory and support services at the Agriculture Drive laboratories of the Wisconsin State Laboratory of Hygiene (WSLH) and The Wisconsin Occupational Health Laboratory (WOHL). WOHL has a contract with the United States Department of Labor, Occupational Safety, and Health administration (OSHA) Consultation Program to provide laboratory services. WOHL is the central laboratory for 46 states participating in this industrial hygiene program; WOHL also does lab analysis for WI Department of Natural Resources (WDNR), Department of Health Services (WDHS), universities, private consultants and private homeowners. This position's main duty will be to provide data management support to WOHL and other SLH departments. Responsibilities include entering and verifying sample information in the Laboratory Information Management System (LIMS) for flow of information throughout the lab. This position must consistently provide worldwide customers with excellent quality and exceptional service (in person, via e-mail and telephone) by providing sampling related advice, pricing and other lab related information in an informative and positive manner. The incumbent adheres to all American Industrial Hygiene Association (AIHA) and National Environmental Laboratory Accreditation Program (NELAP) requirements for maintaining laboratory accreditations. The incumbent works independently in the absence of WOHL administrative support co-workers. The position works under general supervision.
The employee in this position is expected to use the tools and principles of quality management in performing their daily work including the following: Demonstrate exceptional customer service by establishing and maintaining effective professional relationships with managers, supervisor, co-workers, and all customers; provide constructive feedback for the purpose of continuous improvement in a manner that is supportive of the WSLH and its mission; use data collection tools as appropriate; use effective team skills to contribute to the efficient operation of the work unit; present ideas, carry out assignments, and provide information as required; and participate in continuous learning through professional development activities.
Normal working hours are 7:45 am - 4:30 pm.
Instructions to applicants:
To apply for this job, please upload a resume and cover letter (including title and Vacancy ID#). If you have questions, you may email firstname.lastname@example.org or call Kelsey Gordon, 608-262-5594.
Additional Link: Full Position Details
NOTE: A Probationary Period will be Required
The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.
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Advertised: 10 Aug 2017 Central Daylight Time
Application Close: 24 Aug 2017 11:55 PM Central Daylight Time