Computer Science Post Baccalaureate Program Manager
This position will support a new online Computer Science Post-Baccalaureate degree program in the College of Engineering and Applied Science offered by the University of Colorado Boulder. The Post-Baccalaureate Program Manager will provide leadership, program management, and coordination of the Computer Science postbac online program operations including recruitment, marketing, admissions, advising students, participation in program operations, and special projects. This position will develop and lead projects and initiatives supporting the online Computer Science degree program. This role will develop and enhance relationships with students (both pre-admitted and enrolled), staff, and faculty to support the postbac student enrollment, persistence, and success. They will work with students throughout the student cycle, from prospective through enrolled, identifying and creating/implementing systems and processes to address student success and retention issues.
Who we are:
Founded in 1893, the College of Engineering and Applied Science at the University of Colorado Boulder is the second largest of seven schools and colleges at one of the nation's top public research institutions. As Colorado's flagship university, CU Boulder has selective admissions standards and a comprehensive array of undergraduate and graduate programs.
What your key responsibilities will be:
Education Program Management
- Assist faculty, campus administration, and students in the development and implementation of the new online Computer Science postbac program on campus.
- Serve as the programs manager, and primary point of contact for administrative matters concerning the program, ensuring prompt and effective resolution of issues.
- Provide oversight and direction to the program going forward, and act as an advisor for the postbac program leadership.
- Work closely with campus programs in efforts to publicize the Computer Science degree programs as offered by CU Boulder.
- Assist with program marketing, recruiting and retention efforts including: development of materials used to communicate educational programs and course selection options, including website and printed marketing materials.
- Serve as program liaison for all campus departments, Dean's Office contacts, and administrative committees relevant to the program including, but not limited to, Facilities Management, Human Resources, Finance, University Communications, and Graduate Education Committee.
- Provide advising/mentoring/admission support for undergraduate majors in the Computer Science postbac program, based on advising guidelines developed by the University.
- Point of contact for the Computer Science postbac program information for prospective CS students.
- Review transfer credit and articulation process.
- Evaluate and maintain all student academic records.
- Review students' academic progress, resolve problems related to curriculum and course prerequisites, and advise appropriate plans for success.
- Represent the Computer Science postbac program in academic advising team meetings and participate in the College advising groups.
- Prepare and complete graduation program audits.
- Assist in processing curriculum changes and updating course schedules for the Computer Science postbac academic programs.
- Provide guidance and information on academic success resources available to students.
- Maintain assignment of TA's to Computer Science postbac courses each semester.
Program Assessment, Administration, Office and Personnel Management
- Conduct educational research, including the evaluation of the effectiveness of the postbac program, and provide statistical reports and analysis for administration review.
- Assist the Faculty Director with short and long-term strategic financial planning and budgeting for general-fund and other program accounts by investigating, analyzing, and interpreting financial data based on past expenditures, anticipating budget allocations, and current and future commitments.
- Interact with faculty, university personnel and external contacts.
- Explain policies and procedures to students related to the program and all other academic administrative requirements for School, College and University.
- Manage day-to-day expenses of the approved Computer Science postbac operating budget expenses such as office supplies, program educational seminars and events, and events.
- Monitor the program budget, ensuring that funding distributions are accurate and financial transactions are both appropriate and allowable.
- Resolve program issues and ensure program compliance with rules, laws, policies and procedures.
- Perform necessary administrative tasks to support advising and mentoring requirements.
- Manage the program's procurement process, ensuring compliance with university and state fiscal rules.
- Serve as the primary interface to the college's Manager of Budget and Finance on all financial, budget, and expense questions.
- Implement department policies and procedures by interpreting Federal, State and University rules to comply with financial restrictions.
- Manage program staff, and any temporary positions, to ensure timely delivery of program deliverables and milestones. Provide vision, leadership and management for all program staff to accomplish our mission of the program.
- Review and revise current and new position descriptions for filling vacancies and reevaluating current positions.
- Evaluate annual performance and on a continuous basis for coaching and performance feedback, setting goals, cultural leadership, and any disciplinary action as needed.
- Ensure adequate office space for current and new staff, working with the Associate Dean for Administration.
- Ensure employees comply with University and College policies. Approve leave requests, overtime, and monthly timesheets.
- Provide day-to-day management of staff professionals with development and feedback.
- Exercise appropriate independent decision making to solve managerial or program problems associated with students or faculty administrative support.
- Conduct regularly scheduled staff meetings.
- Oversee training and development of staff, ensuring mandatory training is taken.
- Provide counseling and performance improvement planning for the staff member(s) with performance issues and consults with the college's Director of Human Resources if further action is deemed necessary.
- Promote the effective and harmonious operation of the staff by fostering communication, staff training and development, recognition, and team building.
- Communicate to staff about campus/departmental/college processes and procedures.
- Hire, supervise, and train student assistants to help department staff and faculty in office support and administrative functions, including answering phones, transferring calls, greeting and providing service to visitors and walk-in traffic. Evaluate performance of student assistants on a semester basis.
- Serve as the primary interface to the college's Director of Human Resources on all personnel questions.
- Perform a variety of related duties as assigned or necessary with independent judgement (i.e. web page updates and development, surveys, other duties as assigned).
- Serve as a backup to departmental staff, as needed.
- Participate in professional development activities.
- Undertake other duties and responsibilities as assigned.
What you should know:
- Proof of eligibility to work in the United States must be produced within three (3) days of hire.
What we can offer:
The anticipated starting salary for this position is $65,000.00, commensurate with experience. The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.
Be balanced. Be entrepreneurial. Be visionary. Be Boulder.
What we require:
- Bachelor's degree from an accredited institution in computer science, engineering, science, psychology, sociology, communications, counseling, education or related field.
- Five years of professional work experience in operations, business management, or related field, which includes experience supervising, coaching, or mentoring professional staff.
- A combination of relevant post-baccalaureate education, training, and/or experience may be substituted on a year-for-year basis.
What you will need:
- Ability to handle multiple, concurrent and complex tasks.
- Advanced skills in written and oral communication.
- Effective problem-solving skills, ability to anticipate the need for information.
- Ability to learn and respond quickly to situations that arise on a day-to-day basis.
- Ability to train new staff members and student assistants effectively, and to supervise effectively.
- Proficiency in computer skills including spreadsheets, word processing software and demonstrated experience with databases.
- Sensitivity to and appreciation of cultural, political, and geographical differences, with ability to work well with faculty, staff, and students from around the world.
What we'd like you to have:
- Master's degree in education, counseling, or a related field.
- One year of experience supervising, coaching, or mentoring professional staff.
- Experience in program development and administration.
- Experience working with transfer credit review and articulation process.
- Experience working with STEM students in an academic setting.
- Previous experience working with students enrolled in distance degree or on-line program.
- Experience with university's student information systems (e.g. Campus Solutions, degree audit system, etc).
Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.
Special Instructions to Applicants:Please apply by August 20, 2017.
If you have technical difficulties submitting application information, please contact the CU Careers help desk at firstname.lastname@example.org. All other job related inquiries should be directed to the posting contact for this posting.
Application Materials Required:Cover Letter, Resume/CV
Application Materials Instructions:To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:
1. A current resume.
2. A cover letter that specifically addresses the job requirements and outlines qualifications
Please combine materials into one document and upload as titled: Last-First-10666.
Please do not upload references at this time.
Job Category: Academic Services
Primary Location: Boulder
Department: B0001 -- Boulder Campus - 10298 - College Engineering & App Sci
Posting Date: Aug 10, 2017
Closing Date: Aug 20, 2017
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: HRESmail@colorado.edu
Position Number: 00737025