Director, ITS Application Services

Denver, CO
Aug 11, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

Position Summary

The Director for Application Services provides strategic direction and leadership for the support, integration, and ongoing development of the various University Enterprise Data Systems, including Enterprise Resource Planning (ERP) Systems, Enterprise Database support and Enterprise Data Warehouse (EDW). The Director collaborates with various campus constituencies, representing all levels of staff within both administrative and academic divisions. This position also maintains external relationships with organizations such as Colorado Higher Education Computing Organization (CHECO), the Colorado Opportunity Fund (COF) Consortium, and various vendors and consultants.

Metropolitan State University of Denver is an equal opportunity employer.

Posting Number

Position Title
Director, ITS Application Services

Position Number
E 298

Salary for Announcement

Salary commensurate with experience and education.

Employee Category

ITS – Leadership

EClass Code
Full Time Administrators


30% Staff and Administrative Leadership
• Manage supervisory personnel.
• Provide leadership and management for the personnel and budget of the Application Services organization, including coordination with the ITS Leadership Team.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance, address complaints, and resolve problems.
• In coordination with ITS Business Services, manage vendor relationships associated with enterprise software-related contracts and consulting engagements, including development of project plans, scope of work agreements, and vendor negotiations.
30% Business Analysis
• Cultivate and maintain relationships with key campus stakeholders, defining campus needs and proposing technical solutions that deliver tangible benefit to the organization.
• Communicate complex technical concepts to non-technical audiences in a compelling, approachable manner. Simultaneously, exhibit an ability to aggregate client requirements and prepare technical project plans for successful solution delivery.

20% Technical Strategy Leadership
• Develop, propose, and implement a long-term vision for the Application Services unit, balancing current University technology needs with future-facing initiatives designed to maintain a modern, scalable, and extensible enterprise architecture.
• Serve as product owner and architect for existing enterprise systems, including ERP and data warehousing systems, while managing ongoing upgrades and enhancements.

15% Project Management Leadership
Provide project leadership for dynamic, cross-functional system implementations and integrations, resource management, and communications.
• Manage project managers including:
o Review project proposals to determine project objectives, timeframe, resource allocation, funding limitations, and procedures.
o Define and maintain organizational portfolio management to include centralization of project management reporting and project portfolio executive visibility.
o Development of project plans.
o Implementation of project plans.
5% Other duties as required.
Other duties and tasks may include, but not limited to:
• Leads strategic change
• Leads people
• Manages human, financial and information resources
• Builds consensus

Required Qualifications

• Bachelor’s degree in business, computer science, mathematics, or a related field
• Minimum ten (10) years’ experience in information technology
• Experience with supervision of application development and/or database administration work units comprised of at least 10 full-time staff
• Experience developing and implementing scalable enterprise architecture

Special Instructions to Applicants
In order for your application materials to be considered you MUST address the following core competencies in your cover letter. Only applicants who fulfill this requirement will be considered. The cover letter cannot exceed three (3) pages.

Leading Change: This core competency involves the ability to bring about strategic change, both within and outside the Application Services department, to meet organizational goals. Inherent with this is the ability to establish an organizational vision and to implement it in a continuously changing environment.

Leading People: This core competency involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent in this is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Business Acumen: This core competency involves the ability to strategically manage human, financial, and information resources to meet organizational goals and expectations. Inherent in this is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Building Consensus: This core competency involves the ability to build consensus internally and with other University departments to achieve common goals.

Preferred Qualifications

• Master’s degree in business, computer science, mathematics, or a related field
• Experience with the Ellucian Banner ERP system and add-on components
• Experience in a higher education environment in an IT management role
• Demonstrated portfolio management experience
• Demonstrated experience implementing enterprise-wide information technology projects
• Excellent verbal and written communication skills, including the ability to discuss information on both technical and non-technical levels

Posting date

Closing date

Closing Instructions
Close on Closing Date

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

This posting will close at midnight MST on the closing date.