Tutor and Outreach Coordinator

Aug 10, 2017
Institution Type
Four-Year Institution

Stanford University

Tutor and Outreach Coordinator

Job Number:

JOB ANNOUNCEMENT Job Title: Administrative Associate 2 Business Title: Tutor and Outreach Coordinator, Schwab Learning Center

Division/School: Vice Provost for Student Affairs Job Code: 4102 Salary Level: E Exemption: Non-Exempt FTE: (50%) Appointment Duration: Continuing For full consideration please submit your application by 5pm on August 22, 2017.

Note: Not all unique aspects of this job are covered by this job description

Would you like to use your student service expertise to help coordinate a valuable service for students with learning differences? Then this position in the Schwab Learning Center may be the right opportunity for you!

The Schwab Learning Center is proud to be part of Student Affairs, which advances student development and learning; fosters community engagement; promotes diversity, inclusion and respect; and empowers students to thrive.


Provide administrative and operational support working under general supervision, to coordinate the Schwab Learning Center Tutor Program and outreach to SLC and other students with learning differences throughout the year.


  • Respond to inquiries, determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
  • Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors.
  • Draft and/or generate routine communications; coordinate production (formatting, copying, etc.) and dissemination of documents, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
  • Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
  • Maintain office supplies and equipment; obtain vendor quotations, as needed. Coordinate office moves.
  • May serve as the point of contact for general maintenance, health and safety, and other facility concerns within the unit(s); report any incidents or potential safety problems to appropriate representatives. Track completion of required training.
  • May perform human resources transactional support, e.g. time cards, I9s, and/or faculty affairs support and/or collaborate with financial analyst to hire student workers..
  • May guide and train student and/or contingent workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness.
  • Coordinate tutor program: identify, interview, evaluate and hire Stanford student tutors for Schwab Learning Center.
  • Contact SLC students upon admissions, coordinate student activities, provide orientation of program to incoming and prospective students.
  • Cover front desk phones and inquiries for BEAM during working hours.

* - Other duties may also be assigned MINIMUM REQUIREMENTS:
Education & Experience:

High school diploma and three years of administrative experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Proficient computer skills and demonstrated experience with office software and email applications.
  • Demonstrated success in following through and completing routine tasks.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to prioritize and multi-task.

Certifications and Licenses:
  • Constantly perform desk-based computer tasks.
  • Frequently sitting.
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
  • Rarely twist/bend/stoop/squat, kneel/crawl.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • Work alongside a professional group of employees to serve students with learning differences. The SLC program is a rapidly growing and fast-paced environment.
  • Ability to work between offices and desks until a permanent location for the Center is established.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

Stanford University's Schwab Learning Center (SLC) was made possible through the endowment of entrepreneur, Mr. Charles Schwab, who is himself dyslexic and a Stanford graduate. The services of the SLC are not mandated activities, such as those offered in Stanford's Office of Accessible Education. However, they offer important support for students with learning differences during college and across the lifespan. Some of the services include: self-awareness of one's personal learning profile, assignment to experienced learning specialists for advice and specialized learning and technology-based strategies; 1-1 tutoring with graduate students trained in working with students with a variety of learning differences; technology training and assessment; community, clinician, faculty and TA outreach and professional development; diagnostic screenings for suspected learning differences; advice on disclosure in the workplace and at school; a resource center for graduates on navigating the accommodations process on graduate and licensing exams; forums with internationally known experts; and career panels hosting successful Stanford graduates with learning differences; partnerships with research organizations and home to the CAST UDL Innovation Studio at the Schwab Learning Center.

Recently, the SLC has embarked on an effort to redesign the Center to reflect current priorities in the fields of Dyslexia, ADHD, Universal Design for Learning (UDL), and address the greater neurodiversity among postsecondary students. The SLC in alignment with BEAM, Stanford Career Development is designed to prepare students for success in life at Stanford and beyond. This requires a different philosophical approach to provide services that prepare students for the lifespan, focus on student strengths, and provide innovative tools to address student needs. The new vision is intended to propel the SLC to be the foremost center of its kind in postsecondary settings.

The three key messages of the SLC focus on: 1. A commitment to globally shifting the paradigm of disability to a strengths-based model of learning differences and Universal Design for Learning, through education, innovation and outcomes;

2. Expert staff who are compassionate and dedicated to teaching students to leverage their gifts and talents through self-awareness and research-based activities; and

3. The design of innovative services, tools and programs to prepare students with learning differences to live meaningfully across the lifespan.

Come grow with us! Experience a culture of excellence. Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values, innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professional looking to advance their careers.

Stanford University is an equal opportunity action employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and individuals with disabilities.

Finalist candidate must successfully pass a pre-employment background check.

Job: Administration

Location: Vice Provost for Student Affairs
Schedule: Part-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


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