Madison, WI
Aug 10, 2017
Institution Type
Four-Year Institution

JOB NO.: 102602-US

Work Type: Staff-Full Time


Location: Madison

Categories: Management/Supervisory, Training, Employee Development, Other

Employment Class: University Staff-Ongoing

Position Vacancy ID: 102602


Official Title: OFFICE OPER ASSOCIATE(16160)


FTE: 100%

Term: This is an Ongoing appointment

Advertised Salary:

Minimum $14.25

Job Summary:

Starting pay is based on experience, with a minimum starting rate of $14.25 per hour

Assist Computer Assisted Personal Interviewing (CAPI) Supervisors with managing staff for a variety of CAPI studies for the University of Wisconsin Survey Center (UWSC). CAPI interviewers and field staff are charged with the task of administering interviews to respondents in their homes and in institutional settings. Projects in 2017 include the CalYouth study, an evaluation of the impact of the California Fostering Connections to Success Act on outcomes during the transition to adulthood for foster youth, the Wisconsin Families Study, an evaluation of Project GAIN, a program in Milwaukee County funded by the Wisconsin Children?s Trust Fund to assist families in accessing economic resources, and others.
The Office Operations Associate will act as a Lead Worker and assistant to the CAPI Supervisor for all CAPI projects. This position is responsible for assisting the CAPI Supervisor in overseeing CAPI and field staff conducting social science research. Duties include conducting quality control by listening to audio recordings of interviews, evaluating interviewer adherence to study protocols, deliver feedback to staff, and notify CAPI Supervisors of trend errors. This position is also responsible for conducting notes review for all studies to insure that project guidelines are being met. The position is additionally responsible for trouble-shooting questions from staff about project protocols, for processing time sheets and expense reports for staff, packaging and mailing materials to staff, and other administrative tasks.
This position reports to the Field Director, Steve Coombs. Position scheduled mostly days but may require some evening work during week-long project trainings.

Schedule Comment:

may incure evening and weekend hours


Amy Cleveland
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Instructions to applicants:

Please click on the "Apply Now" button to start the application process.

For questions on the position, contact: Amy Cleveland @ or 608.890.0111.

To apply for this position you will need to upload a cover letter, resume and contact information for at least three professional references, including your current supervisor. References will not be contacted without advance notice.

Cover letters will be used as a writing sample and to determine the best-qualified applicants. Thus, your cover letter should address your qualifications as they pertain to this position including your work experience in the following, if applicable, and where it was performed:

- Experience performing social science or survey research and overseeing/supervising staff at other shops.
-Any experience performing quality control or delivering performance evaluation to staff of any sort should be included.
-The candidate should also include their comfort level picking up new software and their ability to navigate through several different programs simultaneously

Additional Link: Full Position Details

NOTE: A Probationary Period will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Advertised: 09 Aug 2017 Central Daylight Time

Application Close: 23 Aug 2017 11:55 PM Central Daylight Time